Recent content by jthhtj

  1. jthhtj

    Dead Pixel Return

    Well I got my iPhone back! Well, not my iPhone, but a new or refurbished iPhone! It is perfect! Beautiful screen with no dead pixels! I couldn't be happier! Apple (usually) rocks when in comes to customer service!
  2. jthhtj

    Dead Pixel Return

    That's great news! Glad to hear you got a new iPhone. Any problems with that one yet? Good luck!
  3. jthhtj

    Dead Pixel Return

    Well my phone got delievered today, but I'm not home to see it. I'll report the condition on Sunday. Awesome that it was done in 48 hours, from Fort Worth, Texas and back to Baltimore, Maryland. Can't wait to see what's in the box! Anyone else have the same issue with dead pixels? Did you...
  4. jthhtj

    cleaning the screen with some rubbing alcohol?

    i've used windex and a paper towel. but recently i developed like four bubbles near the middle of the screen. really weird because i would think the only way for that to have happened would have been through the sides, but the bubbles were in the middle. well i sent in my iPhone in two days ago...
  5. jthhtj

    Dead Pixel Return

    Well good luck with the perfect iPhone. lol. It is really hard and near impossible to get a picture of a dead pixel because of the size. They're so tiny my camera couldn't take a pic. You should be able to notice the dead pixel while on darker screens, like weather, videos, album art, etc. It...
  6. jthhtj

    Dead Pixel Return

    If you have to, call support and demand to speak to a supervisor if nothing is taken care of. Keep fighting until you get the results you need for the $500-600+ you paid for the phone.
  7. jthhtj

    Dead Pixel Return

    Where are you located? I hope I have a better experience. Sounds really atypical of Apple. :frown:
  8. jthhtj

    Dead Pixel Return

    Update: My iPhone has been shipped back to me and should arrive by tomorrow afternoon. heres a pic: I'm not sure if it is a new/refurbished iPhone or if the screen was replaced, but I'm pretty sure it will be a new/refurbished iPhone. I will see by tomorrow!
  9. jthhtj

    Dead Pixel Return

    I know, I took a black .jpg file I made in Photoshop in put it in the photos. Yeah, to see a genius you can go to Apple's website and find your local Apple retail store and sign up for an appointment. pretty easy. today I went right in and they called my name. If you got your phone from...
  10. jthhtj

    Dead Pixel Return

    So i went to the Apple store this morning and they sent it out. I was also able to just use my old AT&T phone with my iPhone SIM card without renting an iPhone loaner. The genius said a little dent in the upper left hand corner near the ringer/silencer and a few scratches on the back might...
  11. jthhtj

    Does the paint on the back cover chip easily?

    I have several scratches on mine just from normal use. I did drop it once and there's a little dent in the upper left side, near the ringer/silence toggle. I sent it out today for some dead pixels, so hopefully I get a new one with no scratches and hopefully the scratches don't make Apple...
  12. jthhtj

    Dead Pixel Return

    anyone else have any ideas about my potential to get a new iPhone? :laugh2:
  13. jthhtj

    Dead Pixel Return

    Yeah, thanks. That's exactly what Apple support said over the phone. The dude said do the power cycling and to reset it, etc. (Things I did). They said to take it into the store. My question is, do you think it's likely that I will be able to get it exchanged. I wasn't able to take it to the...
  14. jthhtj

    Dead Pixel Return

    I have a like two dead pixels on my screen. I purchased my iPhone on iDay, June 29 at an Apple Store. I was wondering what you guys thought about exchanging the iPhone at an Apple Store. Has anyone else exchanged their iPhones for dead pixels after the 14 day return policy (I know it wouldn't be...
  15. jthhtj

    .png backgounds in iFuntastic

    I also have the same issue. I selected white as a color when messing around with the charging battery icons. Had to make the color black to make it look ok on the iPhone. I was also wondering if anyone knows how to make the color clear again. here's a pic of the color thingy in iFuntastic: