$200 back.

hotskate

Member
Bronze
Sep 21, 2007
314
1
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#1
So I am trying to find out from att why my account does not qualify for the $200 back... I have a bill over $100 a month every month. I bought my Last iPhone 3g the day they were released. I was never late on a payment and I did get the early upgrade pricing.
 

psylichon

Genius
Moderator
Oct 31, 2007
16,591
751
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40
Philly
#2
Do you spend over $99 on a single line?
 

hotskate

Member
Bronze
Sep 21, 2007
314
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18
33
#3
SO what I am being told if you bought the phone the day it was released you wont get the $200 you had to of bought it in july august or sepember
 

Quake97

New Member
Silver
Jul 10, 2007
522
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0
Philly Burbs
#4
It needs to be over $99 (without taxes) on the primary line. Plus, if you bought on launch day last year, that was in July. It's only June now so that's 11 months.

Joe
 

shutter13

Evangelist
Gold
Jan 8, 2009
2,208
153
63
#5
SO what I am being told if you bought the phone the day it was released you wont get the $200 you had to of bought it in july august or sepember
But it was released in July. July 11, 2008.
 

hotskate

Member
Bronze
Sep 21, 2007
314
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33
#6
Yes my bil is over $100 a month I bought it the dayit was released( which they said I got it on june 17th
 

FrankieG889D

New Member
Bronze
Mar 23, 2009
232
0
0
#7
just was on the phone with some ***** on att.. excuse my langauge, but mine is over $99 too, (108.41) with taxes, and im not eligible, pretty stupid if you ask me, but she said that i need to go into the AT&T store tomorrow and they're the only ones who can change it for me.

EDIT: I also bought the 3G last year on iDay.
 

shutter13

Evangelist
Gold
Jan 8, 2009
2,208
153
63
#8
just was on the phone with some ***** on att.. excuse my langauge, but mine is over $99 too, (108.41) with taxes, and im not eligible, pretty stupid if you ask me, but she said that i need to go into the AT&T store tomorrow and they're the only ones who can change it for me.

EDIT: I also bought the 3G last year on iDay.
The total has to be 99 before taxes. At&t has to be getting that 99 bucks, not uncle sam.

An example:
My voice plan 60 bucks
My data plan 30 bucks
Family texting 30 bucks
My line is billed 120 bucks qualifies for 12 month upgrade

line 2
Voice 9.99
data 30
total 39.99 upgrade is 20 months

line 3
voice 9.99
data 10
total 19.99 upgrade is 20 months

line 4
voice 9.99
data 10
total 19.99 upgrade is 20 months

line 5
voice 9.99
total 9.99 upgrade is 20 months

Total bill 209.96, but only the first line qualifies.
 

hotskate

Member
Bronze
Sep 21, 2007
314
1
18
33
#9
So i am over the 99 with out taxes why am i not getting the rebate back? what do i dooo:(
 

hotskate

Member
Bronze
Sep 21, 2007
314
1
18
33
#10
So take no S*** I finally got the right person on the phone and had to explain what there own company was offering as no one at that company has any idea what they are doing; They obviously apologized and said i would get my money within 3 businesss days. I even had the guy email me confirmation.




Thank you for choosing AT&T for your businesss wireless needs!

This e-mail is a follow-up to our previous conversation on 6/18/2009 to ensure your needs were serviced correctly.

On 6/18/2009, RICARDO A. processed the following changes to your account:

1. Other
2. CUST IS ELIGIBLE PER OUR POLICY AND PROCEDURE TO RECEIVE THE CREDIT DIFFERENCE FOR THE PRICING DIFFERENCE IN THE EARLY iPhone PRICING THAT WAS PAID AND THE FULL DISCOUNT PRICING THAT WAS SUPPOSE TO BE DUE. CUST WILL RECEIVE CREDIT FROM APPLE WITHIN 3 BUSINESS DAYS.

Please allow 1-2 bill cycles for this transaction to reflect on your next bill and account summary. If you have further questions about your AT&T businesss needs, please refer to http://www.att.com/businesss or by calling us at (800) 331-0500.
 

funkeruski

New Member
Bronze
Jul 18, 2007
64
0
0
#11
I bought the 3G the first day it was available. Unfortunately, ATT has my wifes phone listed as the primary, and that line is 100 per month. My line is about 50 per month. I called ATT to switch the primary, and they said it still would allow me to get the subsidized price. My wife has a V1, so she is eligible. I may just buy the 3gs, and give her my 3G. Those ****suckers are going to give me a subsidized phone!
 

llrickman

Contributor
Silver
Jan 12, 2008
787
26
28
Albuquerque , NM
#13
Im really glad ive got a friend that works at att we have 2 iPhones line 1 my wifes is over 99 a month mine is 2nd line and is not . Hers qualified for the 199 upgrade but according to the website mine did not.

I went thursday to ask him about my eligibility and he told me it was no problem we both qualified for the best price. he had just gotten the email confirming it. When we went Fri to buy them he told me about 5 min after i left att sent them a new email and had again changed eligibility and actually mine would not qualify but he told me that he could override it and it wasn't a problem.

I know i got lucky but im damn happy i did especially since i broke my 3g screen on Weds. :( I asked my wife if i could use her upgrade............Her exact words were ..... laughter followed by ........haha go to hell :)
 

hotskate

Member
Bronze
Sep 21, 2007
314
1
18
33
#14
good for you! I am waiting now to call APPLE on monday to hopfully get my $200 that att said i should be getting