2nd iPhone 5

Discussion in 'iPhone 5' started by xman, Jun 2, 2013.

  1. xman

    xman Member
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    Apple replaced my original iPhone 5 about 2 weeks ago due to very poor voice. Everything sounded garbled and getting dropped calls.

    This new one is not any better. I even had the sim card replaced by att and still not better.

    Should I try for a third or is there something else I can try?

    thanks
     
  2. snowtrooper1966

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    Same issue?
    If so I would start looking at other culprits.
    Not likely 2 phones would have exact same problem...
     
  3. RoofMonkey

    RoofMonkey Genius
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    Is this with a 'naked' iPhone? No case, etc... In a good reception area?
     
  4. xman

    xman Member
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    This is a naked phone and in a good reception area. My wives 4s usually gets 3 bars and my 5 gets 1 or at most 2.
    Ongoing saga....got my 3rd iPhone 5 yesterday from Apple store and it isn't any different. Still getting garble and dropped calls. The Apple techs just swap the phone out. Maybe there is a problem with voice but Apple will never know cause they just swap them out.

    Don't really know what to do at this point. Had iPhones since the 2 and hate to leave over this issue but I do need a dependable voice device . Possibly consider Samsung.

    Any suggestions appreciated

    thanks
     
  5. RoofMonkey

    RoofMonkey Genius
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    Did you try making a phone call from the Apple store to let the genius hear the issues?
     
  6. xman

    xman Member
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    No, I explained the problem and he did a couple of laptop diagnostics and then went to get another phone.
     
  7. RoofMonkey

    RoofMonkey Genius
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    So if you go in, yet again, try a phone call or 2 before you leave the Genius Bar ;)
     
  8. jmp316

    jmp316 Evangelist
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    Sounds like it could be a carrier issue, not the phone. I'm no Apple tech, but I find it hard to believe that you would have the exact same issue with three different phones...
     
  9. nujsimon

    nujsimon New Member

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    wives? Or you mean wife's? Hehehe .... Just bored


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