If anyone is having an issue with contact names not showing up during calls (number only) and you have Verizon as a carrier...issue is solved. If you look at your contact list and the numbers show up as 7325555555 not (732)555-5555 it's a roaming update issue. When receiving calls, only the number will show not the contact name. Just dial *228 and send...then option 2 and wait until it's complete. Wait about 3 minutes until the phone completes the update and then check your contact list. It should show the number correctly with area code in parenthesis. After Googling for a couple hours and no luck, I called the genius bar at Apple and they figured it out. Good luck!