4S caller ID issue with Verizon solved!

njdevils1986

Member
Bronze
Jul 6, 2009
134
0
16
Tinton Falls, NJ
#1
If anyone is having an issue with contact names not showing up during calls (number only) and you have Verizon as a carrier...issue is solved. If you look at your contact list and the numbers show up as 7325555555 not (732)555-5555 it's a roaming update issue. When receiving calls, only the number will show not the contact name. Just dial *228 and send...then option 2 and wait until it's complete. Wait about 3 minutes until the phone completes the update and then check your contact list. It should show the number correctly with area code in parenthesis. After Googling for a couple hours and no luck, I called the genius bar at Apple and they figured it out. Good luck!
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,893
2,057
113
Florida
#2
Thanks for posting that. Not a Verizon user myself, but it could be a big help to others.
 
Nov 17, 2011
2
0
1
#4
Excellent, it fixed the problem. I made 4 calls to Apple....two resets, deleted the account ..... Added the account, and last but not least searched the Internet when I stumbled on this article.
Thank you!
 

njdevils1986

Member
Bronze
Jul 6, 2009
134
0
16
Tinton Falls, NJ
#5
Excellent, it fixed the problem. I made 4 calls to Apple....two resets, deleted the account ..... Added the account, and last but not least searched the Internet when I stumbled on this article.
Thank you!
Glad it worked for you! Took me hours until an Apple expert gave me two choices...one of which was to update the roaming capability. I take it you have Verizon as a carrier?
 
Nov 17, 2011
2
0
1
#6
Verizon , and former BlackBerry user. Jumped the BB ship after the last outage. My IT guys forced me into the 4S.