A chat with a AT&T person

Discussion in 'iPhone' started by no25, Oct 7, 2011.

  1. no25

    no25 New Member

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    Is she wrong or am I

    info: Please wait for a site operator to respond.
    info: You are now chatting with 'Antionette Carter'
    Antionette Carter: Hello, I will be happy to assist you with your equipment order issues today.
    you: the order says its back ordered, is this true?
    Antionette Carter: I will be happy to research your order details, Mr. .
    you: ok
    Antionette Carter: Please allow me a few moments to access your account.
    you: ok
    Antionette Carter: May you verify the last four digits of your social security number, Mr. ?
    you: ****
    Antionette Carter: Thank you. Please allow me 2-3 minutes to research your order.
    Antionette Carter: I am still researching.
    Antionette Carter: Mr. , I do show that you pre-ordered the iPhone 4S and it does show has backordered due to the high volume of the orders processed online.
    you: What! so when am i going to get it?
    you: and you took my money for both iPhones
    Antionette Carter: I do apologize, but the devices will be shipped out on a first come first serve basis.
    Antionette Carter: I am unable to view when you will receive the device.
    Antionette Carter: *devices.
    you: how can you run out in four hours?
    Antionette Carter: The pre-ordering began on October 5th, 2011.
    Antionette Carter: It ends today at 12:01am.
    you: no it didn't it was the 7th
    Antionette Carter: I am viewing it in the information in the system, and the preorder began on October 5th at 7:00 p.m.
    you: so you did your pre-orders before Apple
    Antionette Carter: Apple is not doing pre-ordering.
    you: Apple did have a pro-order day for the iPhone4s?
    Antionette Carter: I'm sorry, yes they did it began on October 4th online.
    you: no they did it oct 7 at 12:01 am
    Antionette Carter: Mr. , you can contact Apple directly for there pre-order dates.
    Antionette Carter: But, I can only advise what is shown in my system.
    Antionette Carter: Please contact Apple at 1-800-694-7466.
    Antionette Carter: The hours of operation are Mon-Fri 8:00 am-10:00pm. Sat-Sun 9:00 am-7:00 pm.
    Antionette Carter: Is there anything else that I can assist you with?
     
  2. Daking618

    Daking618 Member
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    Lol did u really just type all that.
     
  3. Jmbaker429

    Jmbaker429 Evangelist
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    That is awesome. Lol
     
  4. No-25

    No-25 Member
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    copy and paste
     
  5. Bennyboy

    Bennyboy Genius
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    Antionette. So French!
     
  6. gotzaiPhone

    gotzaiPhone Zealot
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    She's wrong. Apple announced pre-ordering on the 7th, it was on both Apple and AT&T's websites.
     
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