Advice On Pre-Ordering

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gregsho

Member
Bronze
Jul 15, 2008
42
2
8
Santa Clarita,CA
#1
What is the best way to Pre-Order the new iPhone. Through Apple or through The carrier (AT&T ) ?


Unless I decide to camp out in front of the AT&T or APPLE store .


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medenblik

Contributor
Silver
Mar 25, 2010
834
44
28
#2
I have been pre-ordering the iPhone since the 3GS.

I stood in line for the 3G...

Pre-ordered the 3GS, 4, 4S

I wpre-ordered with Apple.com and had no issues and received the iPhones the same day as launch by 8:30am to my door.
 
Dec 15, 2008
5,386
340
83
27
Pensacola, FL
#3
I have had no issues pre ordering the iPhone through Apple.com. For the iPhone 4, however, they were back ordered, so some people didn't receive their iPhone on time.
 

gregsho

Member
Bronze
Jul 15, 2008
42
2
8
Santa Clarita,CA
#5
When you receive a preordered phone I understand the iTunes set up as new phone procedure What I don't understand is what needs to happen with the sim card in my iPhone 4 especially if the new iPhone has a "NANO SIM "


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imutter

Genius
Gold
Apr 4, 2011
5,937
754
113
Somewhere between DC and Baltimore.
#6
I switch phones anyways we have 3 lines so I drop at AT&T and they do it all for me.
But if you preorder the Applesite is connected to your carrier and the phone should be send with the sim card.
You do not need to connect anymore per computer to set up your phone either.
I believe as soon you activate the new phone the old sim is voided.
 

Mthoroughbred

Zealot
Silver
Dec 16, 2008
740
100
43
#7
When you receive a preordered phone I understand the iTunes set up as new phone procedure What I don't understand is what needs to happen with the sim card in my iPhone 4 especially if the new iPhone has a "NANO SIM "


Sent from my iPhone using iCafe app
that sim card gets deactivated. That's what happened to me when I went from a 3GS to an iPhone 4


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imutter

Genius
Gold
Apr 4, 2011
5,937
754
113
Somewhere between DC and Baltimore.
#8
By the way we are here right with you! From the moment the phone goes to pre order, to package tracking and the minuted the first person posted Fed Ex just rang my bell !
We have "preorder",'flight tracking your phone","waiting for the phone", "I got my phone" threads
And I just have so much fun !
 

kaelinlei

Member
Bronze
Oct 17, 2011
36
11
8
#9
I have stood in line at the Apple Store every time I upgraded on launch day. I know someone who got his phone a day early because he pre-ordered it directly from AT&T's site. I don't know if they are going to be more careful from now on but it definitely changed my mind about waking up so early to go stand in line!


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imutter

Genius
Gold
Apr 4, 2011
5,937
754
113
Somewhere between DC and Baltimore.
#11
Did the Apple store app work out well or did you have to keep trying to place the order?
Tattooed Alex I did manage to go through the App,

usually so do not use the App for ordering I go to the store. When it comes time, I do check the App again. Since they made so many upgrades that it may just be the fastest way. I also have to add a new CC and address . I will have to do all this before hand.
 

Sharunda

Genius
Gold
Jun 16, 2008
4,987
1,085
113
One Horse Town, New Jersey
#12
gregsho Ah this question brings back horrifying memories of ordering the iPhone 4S last year. I couldn't get through on the Apple site and I panicked and went to the AT&T site where I had no problem. Little did I know that ordering from AT&T was a bad move for more than one reason.

I ordered two iPhone 4S's and straight off there were issues. I received the one email and then nothing else. AT&T took forever to update my information as of the purchase status.

I thought when they were ready to ship the phones I would be charged for them officially. No! AT&T took the money two months later. Wait, it could have been nine weeks. It was a long time and I had never experienced that before with any purchse in my shopping life.

When I had a problem with my iPhone 4S and took it to the Apple store for help, I got a rude awakening. The problem has since worked itself out with updates, but at the time I actually needed my phone swapped out. Unfortunately, because I purchased the phone from AT&T I was told that I had to return the phone to AT&T and then buy another phone from Apple. Because I purchased it from AT&T they would not swap out my defective phone. The Genius told me that and then the manager told me the same thing. I said, you are telling me I am being penalized because I purchased this phone from AT&T. They tried to make it sound nice, but the answer was yes. I tell you, that was enough to make me want to throw the phone at the display and leave the store but I kept it and called Apple and lodged a complaint against the store.

All that being said, I will never order my iPhone from AT&T again. It's more troube than its worth.
I have gone to the Apple store on 5th Avenue and pruchased my iPhone 3G, 3GS and iPhone 4 but I was tired of that whole thing and decided to try and order it and get the phone at my home on launch day. Although I had a bad experience with AT&T I will order the next phone from Apple this time. Getting the phone on launch day at my house was a great experience that I will do again, just never from AT&T.
 

stlcheer

Member
Bronze
Jun 10, 2010
67
5
8
#13
I pre-ordered my iPhone 4 on the Apple website. It took about 20 minutes for the order to actually go through but it was worth not having the stand in line. And it came a day early which I'm sure won't happen again. I will be pre-ordering the new iPhone for sure.
 

AeroCare

Zealot
Gold
Jul 16, 2009
1,210
25
48
All over the World !
#15
I've never pre ordered an iPhone so this year is going to be my first try at it. I'm inclined to go with Apple Store online. This way if my carrier can't fix some issue I'll still have the option of going to Apple to get it fixed.
 

furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
#16
gregsho Ah this question brings back horrifying memories of ordering the iPhone 4S last year. I couldn't get through on the Apple site and I panicked and went to the AT&T site where I had no problem. Little did I know that ordering from AT&T was a bad move for more than one reason.

I ordered two iPhone 4S's and straight off there were issues. I received the one email and then nothing else. AT&T took forever to update my information as of the purchase status.

I thought when they were ready to ship the phones I would be charged for them officially. No! AT&T took the money two months later. Wait, it could have been nine weeks. It was a long time and I had never experienced that before with any purchse in my shopping life.

When I had a problem with my iPhone 4S and took it to the Apple store for help, I got a rude awakening. The problem has since worked itself out with updates, but at the time I actually needed my phone swapped out. Unfortunately, because I purchased the phone from AT&T I was told that I had to return the phone to AT&T and then buy another phone from Apple. Because I purchased it from AT&T they would not swap out my defective phone. The Genius told me that and then the manager told me the same thing. I said, you are telling me I am being penalized because I purchased this phone from AT&T. They tried to make it sound nice, but the answer was yes. I tell you, that was enough to make me want to throw the phone at the display and leave the store but I kept it and called Apple and lodged a complaint against the store.

All that being said, I will never order my iPhone from AT&T again. It's more troube than its worth.
I have gone to the Apple store on 5th Avenue and pruchased my iPhone 3G, 3GS and iPhone 4 but I was tired of that whole thing and decided to try and order it and get the phone at my home on launch day. Although I had a bad experience with AT&T I will order the next phone from Apple this time. Getting the phone on launch day at my house was a great experience that I will do again, just never from AT&T.
I preordered my iPhone 4 from AT&T. I have since been to the Apple Store twice for fixes and/or replacements with no issues whatsoever. I'm not sure what happened with yours, but the fact that my phone was ordered from AT&T did not matter to the geniuses at the particular store that I go to.
 

Sharunda

Genius
Gold
Jun 16, 2008
4,987
1,085
113
One Horse Town, New Jersey
#17
I preordered my iPhone 4 from AT&T. I have since been to the Apple Store twice for fixes and/or replacements with no issues whatsoever. I'm not sure what happened with yours, but the fact that my phone was ordered from AT&T did not matter to the geniuses at the particular store that I go to.
Well I wish I went to your store because those guys gave me a hard time. I felt...........dirty when i left. LOL!

No really it left a bad taste in my mouth and I will just stick with Apple for ordering my iPhone from now on.