All sprint customers

Discussion in 'iPhone 5' started by Rugaby, Sep 21, 2012.

  1. Rugaby

    Rugaby Genius
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    When you get your iPhone tomorrow do not power it on. Call into customer care first.
    Thank you.
     
  2. ITS ME DAVID

    ITS ME DAVID Evangelist
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  3. Rugaby

    Rugaby Genius
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    No











    It's your call. Add twenty minutes to it or wait to turn it on. If you power it on first thing we will do is reset it. Wasted your time setting it up now wasting more of your time while you wait for the reset. Agents get paid by the hour. Doesn't matter to them.
     
  4. Europa

    Europa Moderator
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    They're anticipating problems with activation? Makes sense. Mine (AT&T) wouldn't activate last year so I had to take it in to an AT&T store for activation.
     
  5. sribharath

    sribharath New Member

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    is that that necessary ..i am expecting it in couple of days
     
  6. Rugaby

    Rugaby Genius
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    Only two ways to program a sprint phone. Manually. By entering the master service lock code or hands free. Only way to trigger hands free is erase all settings in the device then it will be triggered for hands free activation.

    An iPhone can't be manually programmed. Has to be hands free.
     
  7. Muckcityjustin

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    will do buddy!
     
  8. dubgixxer02

    dubgixxer02 New Member

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    how bogged down will they be?
     
  9. Rugaby

    Rugaby Genius
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    Update for all sprint customers
    We are unable to activate iPhones. Only can be done in store lol
    Classic I know
    Also when you do change over to the iPhone 5 we are hearing tht contacts won't sync over
     
  10. ITS ME DAVID

    ITS ME DAVID Evangelist
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    Lol that sucks for sprint owners
     
  11. Hillbilly

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    If a Sprint user has synced with iTunes or iCloud, why wouldn't contacts sync to iPhone 5?
     
  12. Rugaby

    Rugaby Genius
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    Hard wire from iTunes we are hearing works. From the cloud for some reason won't work.
    It doesn't make sense but that's what is happening.
    Granted we don't know about all users just the ones we hear from. Which has been a lot
     
  13. Rugaby

    Rugaby Genius
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    My center can now do activations. Every other center can't yet. When you call in ask If the center is in Washington or not
     
  14. Hillbilly

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    I guess their unlimited data is limited.
     
  15. dubgixxer02

    dubgixxer02 New Member

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    Hmmm turned iPhone on went through motions all is working good, I am a new customer though might be different
     
  16. Muckcityjustin

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    I went through HELL activating mine. First girl switched all 3 of my lines around.. my 4s had my girls number her 4s had my number and the 5 had the new line. Called back after that and another girl had me all fixed up (minus having to restore all 3 phones) in about 25 minutes..
     
  17. Rugaby

    Rugaby Genius
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    I wish I could give y'all a direct number for my team. Sorry :(
     

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