Any opinions or experience with Square Trade?

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Sschep1

Member
Bronze
Jul 10, 2010
111
21
18
Baltimore, MD
#1
Has anyone ever heard of or have Square Trade? If so, what are your thoughts on this protection plan? I don't have any insurance on my phone yet. I never had to use my insurance in a long time. It seems like a good deal. Is it?
 

Apple4me

Evangelist
Gold
Jun 27, 2007
1,491
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Phoenix, AZ
#3
I purchased Apple Care+ for my iPhone 6+. If somethings does go wrong (like a broken screen after a drop), I like the idea of walking into an Apple Store and walking out with a new (or refurbished) phone the same day.
 

raqball

Evangelist
Gold
Jan 30, 2011
1,079
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So. California
#6
The one and only downside to Square Trade is that you have to send them your phone.. If you go the Square Trade route just be prepared to be without the iPhone for a few days. The service is pretty fast however..

As I stated before, I've used them for years and have used their repair service a few different times. I have always been happy with the service and the turn around time.

Apple Care+ is only better in that you can walk into an Apple Store, pay the deductible, and walk out with a device in hand the same day..

Square Trade is reputable and I've never had a single issue with them.. At $5 a month it's a good deal and you can cancel at anytime and they even refund you a prorated amount for the unused portion of that month..

With iDevices I always get Apple Care+ (for the convince of getting same day replacement) but for Androids, Windows Phones and other gadgets, Square Trade ROCKS!
 
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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#8
Apple Care+ is only better in that you can walk into an Apple Store, pay the deductible, and walk out with a device in hand the same day..
That's the best reason to choose AppleCare+ over SquareTrade, but it's not the only benefit. AppleCare+ also extends tech support from the standard three months to 24 months and they will do free two-day shipping with replacement phones for those who aren't near an Apple Store. Shipping is $29.99 for those who don't have AppleCare+. If you go through Apple, you can get a replacement at any Apple Store. This would be especially nice if you needed one while you were on vacation.
 

Sschep1

Member
Bronze
Jul 10, 2010
111
21
18
Baltimore, MD
#9
That's the best reason to choose AppleCare+ over SquareTrade, but it's not the only benefit. AppleCare+ also extends tech support from the standard three months to 24 months and they will do free two-day shipping with replacement phones for those who aren't near an Apple Store. Shipping is $29.99 for those who don't have AppleCare+. If you go through Apple, you can get a replacement at any Apple Store. This would be especially nice if you needed one while you were on vacation.
If I get AppleCare now after I already bought the phone, will I have to go to Apple to get it checked out?
 

Badfishy

Contributor
Bronze
May 17, 2011
148
27
28
36
Houston, Texas
#11
The one and only downside to Square Trade is that you have to send them your phone.. If you go the Square Trade route just be prepared to be without the iPhone for a few days. The service is pretty fast however..
Not true. I've used square trade for years and had to file a claim on my iPhone 5 early this year. They sent me a phone first, then I sent mine back in the provided packaging.

When I filed a claim on my DSLR camera, I had to send it it for repair and had it back within a week.

I'm guessing it really just depends on the product and since iPhones are plentiful they can just send a replacement right away.

The other option is getting it repaired at the Apple Store and Square trade will reimburse you the cost.

I've used both Apple Care and Square trade. I prefer square trade only because it's deductible is less at $50 and the same 2 year coverage is $99. Also get more times to file claims compared to Apple Care.
 

raqball

Evangelist
Gold
Jan 30, 2011
1,079
199
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So. California
#13
If you can afford the $99 one time cost of Apple Care+ then go with it as it is easily the best option for iDevices..

If you can't afford the $99 then go with Square Trade as it's what $5 a month?

I have Square Trade on my sons Galaxy Phone.. I haven't had to use the service in a while but was not aware the deductible was $75 now.. Even so, that's still not bad and it's better than not having anything..
 

silvermoon

Evangelist
Gold
Jul 17, 2013
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Washington
#14
If you can afford the $99 one time cost of Apple Care+ then go with it as it is easily the best option for iDevices..

If you can't afford the $99 then go with Square Trade as it's what $5 a month?

I have Square Trade on my sons Galaxy Phone.. I haven't had to use the service in a while but was not aware the deductible was $75 now.. Even so, that's still not bad and it's better than not having anything..
The other thing to note about square trade and AppleCare is that you can get square trade any time. Applecare, if I recall correctly is within a year at the time of purchase. The deductible is also cheaper on square. I'd feel better protected with apple care.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
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Utah
#15
The other thing to note about square trade and AppleCare is that you can get square trade any time. Applecare, if I recall correctly is within a year at the time of purchase. The deductible is also cheaper on square. I'd feel better protected with apple care.
The deductible is $4 less.
 

EverythingApple

Evangelist
Gold
Jul 28, 2010
3,862
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North Jersey
#16
Has anyone ever heard of or have Square Trade? If so, what are your thoughts on this protection plan? I don't have any insurance on my phone yet. I never had to use my insurance in a long time. It seems like a good deal. Is it?
I had it on my 4 only because at that time AppleCare didn't offer replacement in their stores. Now AppleCare+ does, so no more SquareTrade.