App fails to download correctly on first try

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Rafagon

Genius
Gold
Dec 7, 2011
7,566
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Miami, Florida
#1
I was downloading Need For Speed: No Limits last night for the first time ever (it wasn’t a re-download of a previously purchased game).

It went through the motions as usual. It was a very large download so I waited patiently while the download and installation completed. When I went to the screen where the app should’ve been, instead of an app icon, I found this:

IMG_0099.jpg

I tried to launch that, whatever that is, and it crashed (not a “big crash,” but rather, a “little crash” [i.e. phone didn’t reboot]).

I went back to the App Store app and tapped on the Updates tab where I found that Need For Speed: No Limits had a “download from cloud” icon alongside it. I tapped on it, and it went through the motions of re-downloading a previously downloaded app.

I returned to the home screen and found a complete app icon, and after tapping that, it launched normally. The incomplete icon from the first attempt was gone (at least from the screen).

Do I need to worry that a stray file fragment may have been left abandoned by the OS, or can I trust that the second attempt at downloading the game completely cleaned up after the first?

Is this related to the file size (this app is 1.95 GB)? (I was on a Wi-Fi connection that, as far as I know, experienced no problems whatsoever.)
 

iPutz

Zealot
Silver
Nov 20, 2012
941
184
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71
US Midwest
#2
I have had that happen a time or two in the past. I think that somehow the download and/or install got interrupted and stopped of its own accord. You did the same thing I did by starting over. It worked for me without further problem. If you do run into an issue just remove the app and reinstall it. No big deal. Have fun.
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,791
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Florence, AL
#3
If what's on the screen won't delete by tapping the X, go to settings > General > Usage > Manage storage > scroll to the App > Tap > delete . Then go back to the screen and if anything is still there, tap the X.
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#4
If what's on the screen won't delete by tapping the X, go to settings > General > Usage > Manage storage > scroll to the App > Tap > delete . Then go back to the screen and if anything is still there, tap the X.
It’s fixed on-screen, and it launches perfectly. My only concern was that perhaps the second installation didn’t occur in a graceful manner and that bits and pieces from the first, failed installation, could have been left behind. I guess there’s no way to find out unless I jailbreak and drill into the file system manually, something I’m not willing to do. So I’ll have to stick with iPutz’s tip for the time being. I’m probably going to remove the game eventually. I wasn’t exactly thrilled by it.

I’m considering giving one of the GTA titles a shot. Just… only concern is which one to try first? :)
 
Jan 24, 2017
6
1
3
#5
I've had this where I download an app on my iPhone and then it appears like that on my iPad. No idea what causes it.

As far as GTA goes, it has to be San Andreas. I know that city better than I know my own at this point :D
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
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Miami, Florida
#6
I've had this where I download an app on my iPhone and then it appears like that on my iPad. No idea what causes it.

As far as GTA goes, it has to be San Andreas. I know that city better than I know my own at this point :D
Well, I bought GTA: San Andreas. But when I launched it, I discovered, to my dismay, that it is a 32-bit app (“This app may slow down your iPhone…”). I’m not paying $7 for a damn 32-bit app. So I’ve contacted Apple to have the $7 credited to my account. Lazy effin’ developers.

And damn you, Apple, there should be a big fat warning in the description stating that the app is 32-bit. Don’t tell me that “it may slow down my iPhone” after I’ve paid for the damn thing!

I should’ve looked at the publication date, but for a title that has such a good reputation, I wouldn’t have thought that it was abandonware. Lesson learned.
 
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Napoleon PhoneApart

Moderator
Senior Moderator
Jun 19, 2007
33,438
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Upper Marlboro, MD
#7
Well, I bought GTA: San Andreas. But when I launched it, I discovered, to my dismay, that it is a 32-bit app (“This app may slow down your iPhone…”). I’m not paying $7 for a damn 32-bit app. So I’ve contacted Apple to have the $7 credited to my account. Lazy effin’ developers.

And damn you, Apple, there should be a big fat warning in the description stating that the app is 32-bit. Don’t tell me that “it may slow down my iPhone” after I’ve paid for the damn thing!

I should’ve looked at the publication date, but for a title that has such a good reputation, I wouldn’t have thought that it was abandonware. Lesson learned.
Uh, did you try the game to see if it actually slowed down your phone, or did you read "it will definitely slow down your phone"?

You have a 7 Plus, right? In the very beginning of the description:

FullSizeRender.jpg
 
Last edited:

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#8
Uh, did you try the game to see if it actually slowed down your phone, or did you read "it will definitely slow down your phone"?
I have the 7 Plus. I didn’t read the long description, so I admit that it’s partly my fault. I bought it right from the “Search” tab of the App Store app. GTA has a good rep and I just assumed that the devs had bothered with tune-ups, at the very least to update the code to 64-bit.

I didn’t bother trying out the app. That warning is only displayed when running a 32-bit app on a 64-bit device. So even if it doesn’t perceptibly slow down my iPhone, I simply don’t want it. Seven dollars and 2.05 precious gigs of space? It’s just not worth it. I don’t care even if there’s only a 1% chance that the app may slow down my CPU’s speed by 3%.

I’d let it slide if it was 300 megs and $2, but 2.05 gigs is an enormous burden for a game that won’t run optimally (since the devs haven’t bothered to update it in almost 2 years).

IMG_0108.PNG


Apple is going to issue the refund. They didn’t even hesitate. That was cool of them.

Applehelped.png
 

Napoleon PhoneApart

Moderator
Senior Moderator
Jun 19, 2007
33,438
4,531
113
Upper Marlboro, MD
#9
I have the 7 Plus. I didn’t read the long description, so I admit that it’s partly my fault. I bought it right from the “Search” tab of the App Store app. GTA has a good rep and I just assumed that the devs had bothered with tune-ups, at the very least to update the code to 64-bit.

I didn’t bother trying out the app. That warning is only displayed when running a 32-bit app on a 64-bit device. So even if it doesn’t perceptibly slow down my iPhone, I simply don’t want it. Seven dollars and 2.05 precious gigs of space? It’s just not worth it. I don’t care even if there’s only a 1% chance that the app may slow down my CPU’s speed by 3%.

I’d let it slide if it was 300 megs and $2, but 2.05 gigs is an enormous burden for a game that won’t run optimally (since the devs haven’t bothered to update it in almost 2 years).

View attachment 45283

Apple is going to issue the refund. They didn’t even hesitate. That was cool of them.

View attachment 45284
Always read the descriptions. It was totally your fault for not doing due diligence. :D
 

iPutz

Zealot
Silver
Nov 20, 2012
941
184
43
71
US Midwest
#10
I also like to read the reviews as well. You need to be a little intuitive with them to figure out if the bad reviews are because the poster is as smart as a box of rocks or if the app is really that bad. Same thing goes for the rave reviews.
 
Jan 24, 2017
6
1
3
#11
Well, I bought GTA: San Andreas. But when I launched it, I discovered, to my dismay, that it is a 32-bit app (“This app may slow down your iPhone…”). I’m not paying $7 for a damn 32-bit app. So I’ve contacted Apple to have the $7 credited to my account. Lazy effin’ developers.

And damn you, Apple, there should be a big fat warning in the description stating that the app is 32-bit. Don’t tell me that “it may slow down my iPhone” after I’ve paid for the damn thing!

I should’ve looked at the publication date, but for a title that has such a good reputation, I wouldn’t have thought that it was abandonware. Lesson learned.
It is but I haven't noticed it slowing mine down. If the refund hasn't processed give it a go, there are many wasted hours waiting for you :D