Apple Mobile Device Service not started

Tug

Member
Silver
Aug 4, 2008
528
0
16
#1
Went to back up my iPhone and received this message "This iPhone cannot be used because the Apple Mobile Device service is not started". Now my iPhone isn't showing up in iTunes. Anyone have any idea as to why I'm receiving this message and what I need to do to correct it?

Thanks
 
Last edited by a moderator:

bass_lover1

Member
Bronze
Aug 19, 2008
256
0
16
#3
Go to run, and type services.msc

Find the Apple mobile device service, right click on it go to properties. Start the process if it isn't running, set the start up type to automatic. On the recovery tab set at the failure actions to restart the service.
 

Tug

Member
Silver
Aug 4, 2008
528
0
16
#4
It worked, thanks guys.

One last question, why did I start receiving that massage?
 

ct2k7

Member
Bronze
Jul 7, 2009
145
0
16
#5
There was probably a problem with the service that stopped it from starting.

Only real way to find out is to check the system and error logs.