Apple Online Store Down for the count!

Kuntry

Member
Bronze
Mar 26, 2009
318
1
18
Las Vegas
#1
Im trying to preorder the 3GS but the site is TOAST! Ill have to try in the middle of the night tonight. =)
 
Jun 26, 2007
487
0
16
#2
Weird, I just got on fine like 5 minutes ago and now you are right, it wont load.

EDIT: Just loaded, took 2 minutes on Firefox
 

Kuntry

Member
Bronze
Mar 26, 2009
318
1
18
Las Vegas
#3
Weird, I just got on fine like 5 minutes ago and now you are right, it wont load.

EDIT: Just loaded, took 2 minutes on Firefox

I get all the way to entering my information then it brings up the page to tell me my eligibility and i hit next only to find "we have experienced an error in processing your request. Please try later" I'm using FireFox as well
 

spud

New Member
Bronze
Nov 5, 2007
105
0
0
#7
i was able to preorder. some screens it says can take up to 3 minutes to verify your account.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,453
5,578
113
Utah
#8
Keep trying it worked for me, I had a couple of the pages fail to load, but they loaded after a resend. I'm using Firefox.
 

Branman

Member
Bronze
Sep 16, 2008
129
0
16
#9
did anyone actually get this to work?
 

Branman

Member
Bronze
Sep 16, 2008
129
0
16
#11
how long did it take you? I have been trying for like 2 hours.
 

Branman

Member
Bronze
Sep 16, 2008
129
0
16
#12
when i get to the review iPhone pricing and tells you about the data plan being 30bucks. I click continue and keeps giving me an error. I got past the part where you wait for up to 3 minutes while it checks my account.
 

ZR_Yancy

Genius
Gold
Jul 11, 2008
3,982
737
113
Florida
#13
I just did it & it only took me a couple of minutes to reserve one at my local Apple store.
 

Kuntry

Member
Bronze
Mar 26, 2009
318
1
18
Las Vegas
#14
when i get to the review iPhone pricing and tells you about the data plan being 30bucks. I click continue and keeps giving me an error. I got past the part where you wait for up to 3 minutes while it checks my account.
I have the exact same problem. im on hold waiting for Apple for 28 minutes now. if i get ahold of someone i will give an update.
 

ZR_Yancy

Genius
Gold
Jul 11, 2008
3,982
737
113
Florida
#15
Are you guys attempting to buy it online or reserving it? I was gonna buy it online but the free shipping said it would arrive 5 days after the 19th. So I just chose to reserve mine which will guarantee it being at my local Apple store on the 19th.
 

coryt87

Member
Bronze
Jul 24, 2007
68
0
6
#16
when i get to the review iPhone pricing and tells you about the data plan being 30bucks. I click continue and keeps giving me an error. I got past the part where you wait for up to 3 minutes while it checks my account.
I'm stuck at the same spot as well.

Also, when they say they will ship the phone for free on June 19th, does that mean RECEIVE on the 19th or it's physically shipped out June 19th, and receive it a day or two later?

EDIT
Are you guys attempting to buy it online or reserving it? I was gonna buy it online but the free shipping said it would arrive 5 days after the 19th. So I just chose to reserve mine which will guarantee it being at my local Apple store on the 19th.
I will be reserving it then, if thats the case...
 

Branman

Member
Bronze
Sep 16, 2008
129
0
16
#17
I have the exact same problem. im on hold waiting for Apple for 28 minutes now. if i get ahold of someone i will give an update.
don't bother. I was on hold for 1hour and 20minutes and nothing
 

Branman

Member
Bronze
Sep 16, 2008
129
0
16
#18
this is ridiculous they should be more prepared for this kinda of thing. I could understand having to try a few times but i have tryed not stop for the past 2 hours with no luck.
 

JWiPhone

Genius
Gold
Sep 18, 2007
6,358
448
83
Los Angeles, CA
#19
Are you guys attempting to buy it online or reserving it? I was gonna buy it online but the free shipping said it would arrive 5 days after the 19th. So I just chose to reserve mine which will guarantee it being at my local Apple store on the 19th.
Are you sure? According to the online store it told me this:

The Apple Online Store

Pre-order an iPhone 3G S from the Apple Online Store and it will arrive on June 19 with free shipping.
 

Kuntry

Member
Bronze
Mar 26, 2009
318
1
18
Las Vegas
#20
okay so everyone that has been successful in preordering your iPhone 3gs, were you adding a line, upgrading a line, starting new service, etc? How many times did you have to try and repeat the process (if any)? Are you on family talk or single line service? I agree with you branman, they should have been more prepared for this.