I've never known an Apple employee to take the screws out of the bottom, let alone replace the glass. I had a 3G replaced in January due to an entire row of the screen not working and they just swapped it out immediately and said they don't do repairs in store (which I already knew).
Yeah the battery is iffy. They will try to pull it off that you will get around 3-4 hours and that is normal. NO IT'S NOT! Mine used to get at least 6 hours of heavy use. Restore your iPhone right before you go to the store. They run some stupid diagnostic program on your iPhone and won't get jack from it if you just restored it. They'll have to take your word and replace it. Works every time...
my brother dropped his phone and there is like 3 hair line cracks on the screen above the home screen everything else works fine. He got the phone less than 30 days ago at ATT store do you think APPLE will replace the phone and give him a new one?
Apple Care has not kicked in on any of the 3G's yet. They wern't available until 7-11-08, so all of them are still covered under the 1 year manufacturers warranty. Apple Care just extends that to a 2 year, but it doesn't kick in until 7-12-09 if you bought the phone on release day last year.
would a dead pixel be solid grounds for a replacement? if so, the closest Apple store to me is a couple hours away, so does anybody have any experience in how they do replacements through the mail? would it cost me anything and how quick is the process?
My iPhone cracked down were the connection is for the plug.................it was very small and over a 3 day period it grew to about 2 inches. When i called to have it fixed they told me they would send out another by fedex and it didn't cost me. however I asked for a white one this time because when i get my iPhone 3gs my wife is getting this one. We thought 2 colors would help from getting confused. I got a black one anyway.