Apps won't update

brdmsd

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Bronze
Jul 18, 2007
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#1
My App Store indicated there are 12 apps needing to be updated. When I hit each individual app to update, the spinning wheel starts and then stops and the update bar appears again without updating. The same thing happens when I choose"update all". What can I do?
 

Europa

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Senior Moderator
Dec 12, 2008
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#2
My App Store indicated there are 12 apps needing to be updated. When I hit each individual app to update, the spinning wheel starts and then stops and the update bar appears again without updating. The same thing happens when I choose"update all". What can I do?
Try rebooting.
 

brdmsd

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Jul 18, 2007
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#3
I rebooted and it still won't update
 

brdmsd

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Jul 18, 2007
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#5
Thanks. That fixed it
 

brdmsd

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Jul 18, 2007
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#6
I stand corrected it worked for 3 apps and the stopped updating. What now?
 

Rafagon

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Dec 7, 2011
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#7
I stand corrected it worked for 3 apps and the stopped updating. What now?
Just stating the obvious, but to be sure we’ve covered all our bases—is your signal (Wi-Fi or cellular) strong and solid?

If you’re not sure, then if you’re doing this on Wi-Fi, try on cellular just to be sure that’s not the issue (remember it will cost you data from your monthly plan).
 

Europa

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Dec 12, 2008
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#8
Thanks. That fixed it
I stand corrected it worked for 3 apps and the stopped updating. What now?
The next step is to reset all settings through the Settings app. This is a common problem over the past couple weeks. If it ends up working most of the time, I would just wait for an iOS update.
 

odedo1

New Member
Jan 15, 2015
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#9
Question: have you installed Apps from more then one Apple Account?
 

Ledsteplin

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#10
Question: have you installed Apps from more then one Apple Account?
I haven't. But know a few who have. The problem there is keeping the apps updated. To do that, you have to switch accounts back and forth. It's not worth it IMO.
 

Sanjeev

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Mar 17, 2012
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#11
I want to ask here another question.... can I use my cellular data instead of my wifi data for updating large apps which are greater than 300mb. Heavy apps don't get updated on cellular data. Any suggestions?
 

bballrob

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Oct 11, 2009
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#12
I want to ask here another question.... can I use my cellular data instead of my wifi data for updating large apps which are greater than 300mb. Heavy apps don't get updated on cellular data. Any suggestions?
Yes, I suggest you find a Wi-Fi network.
 

RoofMonkey

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Jun 21, 2010
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#13
I want to ask here another question.... can I use my cellular data instead of my wifi data for updating large apps which are greater than 300mb. Heavy apps don't get updated on cellular data. Any suggestions?
Do you have another device that you can use as a hotspot? That seems to work from what I've seen in some other forums.

Or try downloading it, when it tells you it is over XXmb, do a soft reset and it 'should' start downloading it.
https://discussions.apple.com/message/28961705#28961705
 

Sanjeev

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#14

Ledsteplin

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#15
Thanks .... I don't have another device. Can you let me know what is soft reset?
A soft reset is simply powering the phone off by holding the power button, then slide to power off.
I always do a hard reset with app update issues.
7 Reset
Hold the power/wake button and the volume down button at the same time until the Apple logo appears. Then release.
older phones:
Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
 

RBNetEngr

Contributor
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Jun 17, 2013
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#16
Update them with iTunes. Download the apps to iTunes on your computer, and then sync your phone to the computer. It will update the apps that need to be updated.

The only time I've experienced having an app not update is when the updated app will only run with an updated version of iOS, which is not currently on the phone.

-rb
 

odedo1

New Member
Jan 15, 2015
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#17
Had the same problem on iOS 10-10.2 now on 10.3.1 it's amazing, Apple have done an unbelievable job on 10.3 it reminds me of iOS 6 everything runs perfectly and fast no more waiting for the App Store to load up or upgrades not crashing any more.


Sent from my iPhone using Tapatalk Pro
 

odedo1

New Member
Jan 15, 2015
9
1
3
#18
A soft reset is simply powering the phone off by holding the power button, then slide to power off.
I always do a hard reset with app update issues.
7 Reset
Hold the power/wake button and the volume down button at the same time until the Apple logo appears. Then release.
older phones:
Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
You can also try hold the on/off button then when you see the slide to turn off let go and instead of sliding to turn off hold the Home button down without letting go till it takes you back to your home screen, this cleans up all the used catch in your device.


Sent from my iPhone using Tapatalk Pro
 

Ledsteplin

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#19
You can also try hold the on/off button then when you see the slide to turn off let go and instead of sliding to turn off hold the Home button down without letting go till it takes you back to your home screen, this cleans up all the used catch in your device.


Sent from my iPhone using Tapatalk Pro
That clears RAM. Cache is different.
 

odedo1

New Member
Jan 15, 2015
9
1
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#20
That clears RAM. Cache is different.
I guess you are right but I know there is a way to clean the catch on the Apple Store to, I just can't remember how.
A search on google or better yet on YouTube will show how, that's how I found up about it but it was a long time ago and I haven't had a problem with the App Store upgrades so I haven't searched again.


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