AT&T Data Usage Issue

Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

coop1701

Zealot
Silver
Jun 30, 2007
893
112
43
#1
I'm thinking I may need to restore my Wife's iPhone. I got a AT&T Text Alert yesterday saying I was close to 4GB of my 6 GB plan. I was like there is no way. So this morning I had a chance to look at our data usage. My iPhone has used .3 gigs..., my wife's phone has used 3.7 gigs. As a experiment I had her sign on to Wifi and I am still seeing data charges from her phone as I monitor the data usage from their billing site.

Should I call AT&T and see if they will adjust my data usage. I'm thinking it's a phone issue and my wife did not really use 3.7 gigs. Her monthly average for the year is .9 gigs. I will restore it this weekend to see if it fixes the data issue. But on Wifi.., You would think there would be no data passed between the phone and AT&T.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
Is she on 6.0.1? Be sure to update, if not. She might be falling off WiFi without realizing it.