AT&T Mobile insurance question

chazm

Contributor
Silver
May 1, 2008
729
40
28
#1
I just got an email from AT&T that you can get mobile insurance for $6.99 right now even if you didn't just buy it.
I assumed this excludes the iPhone but it doesn't exclude it. Covers theft, damage, water damage and out of warranty failure.

Is that correct?


Sent using iCafe app
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,507
113
Utah
#2
Correct. I prefer AppleCare+ since I could get a same-day replacement. Someone here had to wait about two weeks for their Best Buy replacement. I think they'll give you a loaner phone if you don't have an old iPhone to use during the wait. Best Buy does cover theft and loss, though. AppleCare+ does not, but it is $69 less (2 years).
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,254
113
45
Miami, Florida
#3
FYI: There is a $199 non-refundable deductible in order to get a replacement iPhone. [Source]

Now, I'm curious to know if they give you a new iPhone or a refurbished one.
 

chazm

Contributor
Silver
May 1, 2008
729
40
28
#4
Correct. I prefer AppleCare+ since I could get a same-day replacement. Someone here had to wait about two weeks for their Best Buy replacement. I think they'll give you a loaner phone if you don't have an old iPhone to use during the wait. Best Buy does cover theft and loss, though. AppleCare+ does not, but it is $69 less (2 years).
I thought Apple care doesn't cover water damage tho?



Sent using iCafe app
 

chazm

Contributor
Silver
May 1, 2008
729
40
28
#5
FYI: There is a $199 non-refundable deductible in order to get a replacement iPhone. [Source]

Now, I'm curious to know if they give you a new iPhone or a refurbished one.
Yeah I noticed the $199 ded. That's bs and in no way a good deal.


Sent using iCafe app
 

dkhmwilliams

Member
Bronze
May 10, 2013
131
23
18
#7
FYI: There is a $199 non-refundable deductible in order to get a replacement iPhone. [Source]

Now, I'm curious to know if they give you a new iPhone or a refurbished one.
It will be a refurbished phone.


Sent from the baddest smartphone on the planet, my white 64GB iPhone 5.
 

Tomscave

Member
Bronze
Dec 10, 2009
77
13
8
Sunshine State
#8
It will be a refurbished phone.


Sent from the baddest smartphone on the planet, my white 64GB iPhone 5.
It will also be refurbished with 3rd party parts. My mother-in-law just received a replacement iPhone from them and the home button was malfunctioning. She brought it to the Apple Store and they told her it has 3rd party parts inside and they couldnt help her.