AT&T offering "new" $2.99/month/100 text plan?

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Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#1
I recently called AT&T and asked them to put a block on my already-cancelled text feature. I specifically mentioned that I didn't need $20/unlimited texting, and that since the $5, $10, and $15/month plans were all gone, I preferred no texting.

Curiously, the rep agreed with me, and said she felt the same for her own usage. Then, she discovered, right then and there, that AT&T was offering a $2.99/month/100 text plan. She seemed dumbfounded and stated that they usually "told us" about these new features. Even as we spoke, I Googled her newly discovered plan and couldn't find anything.

Does anyone know if this is in fact a new text plan, or something that AT&T reps are trained to offer customers who ask for a block on texting? Incidentally, this block on texting, for both incoming and outgoing texts, only seems to be available with the help of a rep on the phone. You cannot get it on your own via the website or via the AT&T app on the iPhone.

I'm curious as to what other features may be available via a rep's assistance only. :)
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,856
2,047
113
Florida
#2
It could be a 'hidden' option. I went to cancel my Sirius/XM radio, as they wanted over $160 for a year! Guy told me they could give me a year at $86 or so. So they got me for another year.
Could be AT&T is hoping once you get the 100 txt plan that you will go over the 100 and tack extra charges on?
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#3
Could be AT&T is hoping once you get the 100 txt plan that you will go over the 100 and tack extra charges on?
That sounds totally plausible! Congrats on your Sirius/XM pricing. Great example of just how much these companies are ripping us off. They'd rather keep us as a customer and make less money off of us than lose our businesss altogether.
 

Bennyboy

Genius
Platinum
Jul 21, 2010
14,017
1,755
113
PA
#4
It could be a 'hidden' option. I went to cancel my Sirius/XM radio, as they wanted over $160 for a year! Guy told me they could give me a year at $86 or so. So they got me for another year.
Could be AT&T is hoping once you get the 100 txt plan that you will go over the 100 and tack extra charges on?
canceled my Sirius radio yesterday because Audi gave me 3 free months and they told me the same thing, half price for a year. I cancelled anyway.
 

rambo47

Contributor
Silver
Apr 4, 2010
528
79
28
Northern NJ
#5
They also occasionally make some plans available for the cs reps to add or for a retentions department rep to add for customers who call in to cancel or complain. They don't make these plans public, but they're there.
 

btitus

Contributor
Silver
Apr 7, 2009
501
26
28
North Carolina
#6
It could be a 'hidden' option. I went to cancel my Sirius/XM radio, as they wanted over $160 for a year! Guy told me they could give me a year at $86 or so. So they got me for another year.
Could be AT&T is hoping once you get the 100 txt plan that you will go over the 100 and tack extra charges on?
My wife has gotten that deal from Sirius the past two years...:cool: