AT&T offering "new" $2.99/month/100 text plan?

Discussion in 'iPhone' started by Rafagon, Dec 9, 2011.

  1. Rafagon

    Rafagon Genius
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    I recently called AT&T and asked them to put a block on my already-cancelled text feature. I specifically mentioned that I didn't need $20/unlimited texting, and that since the $5, $10, and $15/month plans were all gone, I preferred no texting.

    Curiously, the rep agreed with me, and said she felt the same for her own usage. Then, she discovered, right then and there, that AT&T was offering a $2.99/month/100 text plan. She seemed dumbfounded and stated that they usually "told us" about these new features. Even as we spoke, I Googled her newly discovered plan and couldn't find anything.

    Does anyone know if this is in fact a new text plan, or something that AT&T reps are trained to offer customers who ask for a block on texting? Incidentally, this block on texting, for both incoming and outgoing texts, only seems to be available with the help of a rep on the phone. You cannot get it on your own via the website or via the AT&T app on the iPhone.

    I'm curious as to what other features may be available via a rep's assistance only. :)
     
  2. RoofMonkey

    RoofMonkey Genius
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    It could be a 'hidden' option. I went to cancel my Sirius/XM radio, as they wanted over $160 for a year! Guy told me they could give me a year at $86 or so. So they got me for another year.
    Could be AT&T is hoping once you get the 100 txt plan that you will go over the 100 and tack extra charges on?
     
  3. Rafagon

    Rafagon Genius
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    That sounds totally plausible! Congrats on your Sirius/XM pricing. Great example of just how much these companies are ripping us off. They'd rather keep us as a customer and make less money off of us than lose our businesss altogether.
     
  4. Bennyboy

    Bennyboy Genius
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    canceled my Sirius radio yesterday because Audi gave me 3 free months and they told me the same thing, half price for a year. I cancelled anyway.
     
  5. rambo47

    rambo47 Contributor
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    They also occasionally make some plans available for the cs reps to add or for a retentions department rep to add for customers who call in to cancel or complain. They don't make these plans public, but they're there.
     
  6. btitus

    btitus Contributor
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    My wife has gotten that deal from Sirius the past two years...:cool:
     
  7. iNurse

    iNurse Contributor
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    i canceled XM then got a letter offering 25 dollars for six months.
     

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