Battery replacement program from Apple

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RoofMonkey

Genius
Gold
Jun 21, 2010
8,856
2,047
113
Florida
#1
From Apple:
Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.

If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery, free of charge.

https://ssl.apple.com/support/iphone5-battery/
 

Tomscave

Member
Bronze
Dec 10, 2009
77
13
8
Sunshine State
#4
My phone is fine, but I entered my serial number and it says "our records show you've already had your battery replaced". I purchased the phone new and never had a problem with it.
 
Dec 10, 2009
2,589
1,337
113
51
Clarksburg, WV
#5
^
Stranger things have happened.
I took a buddies 4S in to Genius Bar a few months after he got it for a software issue, and they came out from the back saying warranty was void since it had been opened....

My friend wanted to chuck it at the "genius's" cranium, but cooler heads prevailed and I did get them to swap it out under warrany.....
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#6
My phone is fine, but I entered my serial number and it says "our records show you've already had your battery replaced". I purchased the phone new and never had a problem with it.
Are you sure it didn't say "it's not affected OR it has alreay been replaced"? That's what mine said when I checked. If you haven't had the battery replaced, it just means it's not from the bad batch.
 
Dec 15, 2008
5,386
340
83
27
Pensacola, FL
#7
Are you sure it didn't say "it's not affected OR it has alreay been replaced"? That's what mine said when I checked. If you haven't had the battery replaced, it just means it's not from the bad batch.
My friend whose iPhone battery is beyond horrible, dying on a full charge without even using it, is unable to have her iPhone battery replaced. She at first said the website said that she's replaced the battery, but she hasn't. But she then said this.

"It looks like Verizon gave me a bad phone. I don't even think it's been refurbished because refurbished phones come with a limited warranty and my phone has been out of warranty for 275 days. He thinks I was given a used phone with a bad battery."

She says her phone isn't in the time frame.

She then stated that it's probably not worth it as the iPhone 6 will be out in a few weeks.
 
Last edited:
Oct 24, 2010
3,050
829
113
Denver, CO
#8
Mine is eligible for the battery replacement. I purchased both mine and my wife's at the same time and her phone didn't qualify, but my battery is way worse than her battery.
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,856
2,047
113
Florida
#9
My friend whose iPhone battery is beyond horrible, dying on a full charge without even using it, is unable to have her iPhone battery replaced. She at first said the website said that she's replaced the battery, but she hasn't. But she then said this.

"It looks like Verizon gave me a bad phone. I don't even think it's been refurbished because refurbished phones come with a limited warranty and my phone has been out of warranty for 275 days. He thinks I was given a used phone with a bad battery."

She says her phone isn't in the time frame.

She then stated that it's probably not worth it as the iPhone 6 will be out in a few weeks.
The iPhone 6 will probably be Announced in a few weeks. ( Sept 9th event ) won't be available for another month or so I bet.
 

jmp316

Evangelist
Gold
Jul 10, 2008
1,048
141
63
#15
Most if not all iPhones were released 2 weeks after the event.
With pre-orders starting later that week...

My 5's (purchased on launch day) battery has been horrible lately and the phone is eligible for the battery replacement. Genius Bar appointment booked. I will be getting the 6, but hoping this will help with resale value. It'll be a brand new battery...
 

BeLikeTee

New Member
Sep 17, 2012
21
15
3
#20
I've been bitching about my iphone battery for weeks to anyone that'll listen. So glad I'm eligible.

Now I don't feel like I HAVE to get the i6.

A brand spanking new battery could take me 2 more years. Yay!

...unless there's an update that eats battery life.


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