Bought an app but it disappeared

Discussion in 'iPhone Apps and Games' started by VOLS34, Jun 14, 2013.

  1. VOLS34

    VOLS34 Zealot
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    I recently purchased an app, the icon was on the screen & everything but I hadn't used it. Later I rebooted my phone & when I looked it was gone. When I go to the App Store it says I can open it which assures me it was purchased but when I tap open it does absolutely nothing. I tried rebooting several times & looked in spotlight to make sure the icon wasn't just hid.


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  2. RoofMonkey

    RoofMonkey Genius
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    Did you double check folders and all? You could also try;
    Settings, general, reset, Reset HomeScreen Layout.
     
  3. Black Sheep Studios

    Black Sheep Studios New Member

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    try turning on and off your iPhone
     
  4. VOLS34

    VOLS34 Zealot
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    It's not in any folders or spotlight search would find it. I've also reset & hard reset multiple times.


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  5. Europa

    Europa Moderator
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    Check to see if it's hidden with SBSettings or Springomize. It won't show up in Spotlight on iOS 6 if is.

    If that doesn't work, this should allow you to reinstall it:

    1. Connect your phone to your computer.
    2. Open iTunes on your computer and search for the app in the App Store in iTunes.
    3. Download the app in iTunes.
    4. Do not sync. Now open the App Store on your phone and search for the app.
    5. You should now see "install" instead of "open."
    6. Install the app on the phone.
     
  6. VOLS34

    VOLS34 Zealot
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    I figured it out. I simply signed out of the App Store, did a hard reset, & there it was.


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