Brand New MBP Has Snow Leopard

Dazzle7000

Member
Bronze
Sep 4, 2010
260
0
16
Northern California
#1
I just unboxed my new MBP and see it has the Snow Leopard operating system. I called the Best Buy where I bought it and was told I can get a free download of Lion from Apple. When I called Apple Store I was told about half the new computers have Snow Leopard and the other half Lion. Of course everything sold in Apple Stores is ready to go with Lion. I bought this computer brand new but at a slight discount ($1138.99 instead of $1199. There was no mention of it having the old operating system.

Is it easy to just download Lion and keep this computer?
I asked if they had any others with Lion and they said no. I could get my money back and go to Apple Store and pay the full price with Lion already installed. I'm just bummed out that they would sell a brand new product with an old operating system and not disclose it, even if you can download it for free. How do I know it doesn't also have older versions of software? I'm angry that Best Buy didn't tell me what I was buying and at Apple that they would send other stores old product. Should I calm down and keep it or return it now and go to Apple?
 

Dazzle7000

Member
Bronze
Sep 4, 2010
260
0
16
Northern California
#2
I just unboxed my new MBP and see it has the Snow Leopard operating system. I called the Best Buy where I bought it and was told I can get a free download of Lion from Apple. When I called Apple Store I was told about half the new computers have Snow Leopard and the other half Lion. Of course everything sold in Apple Stores is ready to go with Lion. I bought this computer brand new but at a slight discount ($1138.99 instead of $1199. There was no mention of it having the old operating system.

Is it easy to just download Lion and keep this computer?
I asked if they had any others with Lion and they said no. I could get my
money back and go to Apple Store and pay the full price with Lion already installed. I'm just bummed out that they would sell a brand new product with
an old operating system and not disclose it, even if you can download it for free. How do I know it doesn't also have older versions of software? I'm
angry that Best Buy didn't tell me what I was buying and at Apple that they would send other stores old product. Should I calm down and keep it or return it now and go to Apple?
Just noticed that the box has Snow Leopard DVD. Will Apple send me a Lion DVD?
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,428
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#4
Just to add to the above, they don't make Lion DVDs. They stopped doing that with Snow Leopard. You'll have to download it from the Mac App Store. It's a big download (about 3.5 GB), so it will take a while to download. The install takes about 30 minutes. You're eligible for a free upgrade since you just bought your MBP. I bought my iMac in June and was also eligible for a free upgrade to Lion.
 

Dazzle7000

Member
Bronze
Sep 4, 2010
260
0
16
Northern California
#5
Just to add to the above, they don't make Lion DVDs. They stopped doing that with Snow Leopard. You'll have to download it from the Mac App Store. It's a big download (about 3.5 GB), so it will take a while to download. The install takes about 30 minutes. You're eligible for a free upgrade since you just bought your MBP. I bought my iMac in June and
was also eligible for a free upgrade to Lion.
I called the Apple Store and they said no DVD. I've calmed down and of course am keeping this Mac. I just think I should have been told what was in the box when I bought it. I got a beautiful case made by Incase which fits it like a glove. Used the money I saved on the MBA so all's well that ends well.
 
Nov 14, 2008
6,844
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Cairo, Egypt.
#6
Glad you got it sorted out. Don't freak out, mate, because Macs are full of surprises. By the way, regarding your other thread, YES!, Apple notebooks do have this certain smell that is like a new car's. Not only their notebooks, but a lot of their accessories, especially the Apple Keyboard. It can stay for long if you take care of it, but it eventually goes away. :d
 

Dazzle7000

Member
Bronze
Sep 4, 2010
260
0
16
Northern California
#7
Glad you got it sorted out. Don't freak out, mate, because Macs are full of surprises. By the way, regarding your other thread, YES!, Apple notebooks do have this certain smell that is like a new car's. Not only their notebooks, but a lot of their accessories, especially the Apple Keyboard. It can stay for long if you take care of it, but it eventually goes away. :d
Thank you Tarek for your wise advice. I do have this tendency to let little things get the best of me. I'll try to do better ;).
 

acosmichippo

Genius
Platinum
Sep 10, 2007
15,384
1,089
113
DC
#10
Shih Tzus, little things, bring you down... Bad joke.