Buttons stopped working

Discussion in 'iPhone' started by derohanes, Jan 23, 2012.

  1. derohanes

    derohanes New Member

    Joined:
    Apr 3, 2010
    Likes Received:
    0
    All of a sudden my power and volume buttons stopped working on my 3GS. It sounds too coincidental that this could be a hardware failure on both controls at the same time. I can't hard reboot without the power button. Any thoughts?
     
  2. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    What happens when you plug the phone into charge? What about when you connect it to iTunes?
    Home button still works? Is phone on or off right now.
     
  3. derohanes

    derohanes New Member

    Joined:
    Apr 3, 2010
    Likes Received:
    0
    Home button works. iTunes works. Everything but these two. Buttons.
     
  4. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    Have you dropped the phone recently? I would make a genius appointment with Apple and take it in.
     
  5. aurther11

    aurther11 New Member

    Joined:
    Jan 28, 2012
    Likes Received:
    0
    It may problem with flex cable.You may check it.One of my friend have faced same problem.Then he contact with iPhone support care and they found that it was problem with flex cable.If it is then notify.
     
  6. derohanes

    derohanes New Member

    Joined:
    Apr 3, 2010
    Likes Received:
    0
    I'm not sure what the flex cable is, but if it is inside the phone, then that was it. I took it in and the Genius at the Apple store reconnected it and all is well. Thanks for the guidance.
     

Share This Page