Calling all geniuses please help.........WiFi connected but

Mr Blue

New Member
Dec 7, 2008
5
0
0
Los Angeles
#1
I just picked up my Touch yesterday. I have a 2wire modem and it has wifi capabilities. I have searched all over the internet (including here) for help and have not found a solution.

Here's my problem. The device has the wifi "fan" in the upper left hand corner and in settings it shows it is connected to my home wifi.

When I launch Safari I get this message:

"Safari could not open the page because the server stop responding."

When I launch the iTunes icon I get this error:

"Cannot connect to iTunes Store"

My settings are below I believe it may be the ip address is causing this because from research I have found this is just a standard ip. So I'm at a loss as to how to fix this. I would greatly appreciate help! Thanks

Phone settings DHCP
ip address 169.254.203.98
subnet mask 255.255.0.0
DNS 208.xx.xxx.xxx

2wire modem settings
Channel: 1 (2.412 MHz)
Authentication: WEP-Open
Encryption: WEP

*edit: I am subscribed to this thread. So I wont go disappearing : ) *
 

JoeT

Member
Silver
Dec 18, 2007
911
0
16
Tampa, FL
#2
169.254.x.x addresses are assigned when the iPhone cannot get an IP address via DHCP. Since the network you are on is not using that IP address scheme (and shouldn't be), you can't route your traffic to the web, iTunes, etc.

You'll need to find out why you can't lease an IP address -- might be a security setting that is blocking your iPhone - MAC filtering or something.

Incidentally, WEP is quite insecure and really shouldn't be used unless you have absolutely no other choice.


- Joe
 

Mr Blue

New Member
Dec 7, 2008
5
0
0
Los Angeles
#3
169.254.x.x addresses are assigned when the iPhone cannot get an IP address via DHCP. Since the network you are on is not using that IP address scheme (and shouldn't be), you can't route your traffic to the web, iTunes, etc.

You'll need to find out why you can't lease an IP address -- might be a security setting that is blocking your iPhone - MAC filtering or something.

Incidentally, WEP is quite insecure and really shouldn't be used unless you have absolutely no other choice.


- Joe
Hi Joe,

So when I open my settings for the modem this info is in there.

Private Network
Router Address: 192.168.x.xxx
Subnet Mask: 255.255.255.0
DHCP Range: 192.168.x.xx - 192.168.x.xxx
Allocated: 2
Available: 188

Device List

MYCOMPUTER 192.168.x.xx



Forgot to mention I'm running XP Pro. Would I manually input this info into iPod Touch? I can configure manually as well. But not sure how I would do that. This is what it looks like though

Configure manually
Router Address:

Subnet Mask:

Enable DHCP
First DHCP Address:

Last DHCP Address:
 

eplantz

Member
Bronze
Jul 1, 2007
153
0
16
#4
with wifi, connected and authenticated are two different things.

i suspect your WEP is not working.

to verify, turn off security on your modem/router and try the iPhone again.

if that works, turn it back on and use a simple WEP password such as

1111111111

(tell the iPhone to FORGET this wifi and recoonect)

as I recall, these 2WIRE devices only use 64-bit WEP (not very secure)

if you check the iPhone network settings and if you have an IP address like 192.168.xxx.xxx that means you succeeded.
 

hahaha

New Member
Dec 26, 2008
1
0
0
#8
okay i have the same problem it says i have a signal for my linksys but every time i want to connect it won't, any help?
 

Mr Blue

New Member
Dec 7, 2008
5
0
0
Los Angeles
#9
okay i have the same problem it says i have a signal for my linksys but every time i want to connect it won't, any help?
Turn off security and then see if you can connect. If you can turn security back on but choose to manually change your password. When prompted to put password on iPod touch enter it and you will be good to go.
 

Hawk

Genius
Gold
Aug 2, 2007
6,682
241
83
48
ATL
#11
I have no wifi connection on my iPod touch. the option is greyed.what should i do please/
Generally that is an indication that your Wifi card has stopped working.
If you are jailbroken, try restoring. If you are not jailbroken, and within the first year warranty, take it to Apple for a replacement.