can i send my jailbroke iPhone 4 back to Apple?

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richard98

New Member
Dec 30, 2011
8
0
1
#1
Hi, i accedently updated my phone when it was jailbroken, stupid move i know, but now it is basically bricked it wont restore via iTunes, just comes up with errors, and is just stuck on the Apple logo. My iPhone 4 is still under warranty will i be able to send it back to Apple and get a replacement or get it repared?
 

~DS~

Member
Bronze
Dec 18, 2011
140
7
18
#2
Ummm.... There's no way it can brick...ever unless it's hardware related issue. Restore it via iTunes in DFU mode will do the trick.



[Post Edited]
 

~DS~

Member
Bronze
Dec 18, 2011
140
7
18
#4
i have alraedy tried restoring it in dfu mode via iTunes and pwned dfu mode it still comes up with errors?
What kind of errors? Did you update iTunes to the lasest version? What firmware were you on when you jailbreak it?
 

richard98

New Member
Dec 30, 2011
8
0
1
#5
i have had 1604 and 1602 and 3694 when trying to restore using the latest version of iTunes. I was on 5.0 and atempted to update to 5.01. Thanks, rich
 

iphonewarrior

Moderator
Moderator
Apr 11, 2008
13,847
700
113
#7
i have had 1604 and 1602 and 3694 when trying to restore using the latest version of iTunes. I was on 5.0 and atempted to update to 5.01. Thanks, rich
With those erros it sounds like a host file issue. Make sure iTunes is fully up to date and if you have Tiny Umbrella installed make sure you deselect Set Hosts to Cydia in the advanced tab.
 

~DS~

Member
Bronze
Dec 18, 2011
140
7
18
#9
Thanks, i try unistalling iTunes and reinstalling it, could this help?
Doesn't make a difference to be honest.

Just try the method iPhonewarrior mentioned.
With those erros it sounds like a host file issue. Make sure iTunes is fully up to date and if you have Tiny Umbrella installed make sure you deselect Set Hosts to Cydia in the advanced tab.
 

vice86

Member
Bronze
Oct 16, 2009
459
4
18
Poconos, NJ, NYC
#19
I "bricked" my phone about a month after buying it back in Nov '09. I tried EVERYTHING and nothing worked. The biggest problem with mine was that I must have hit custom boot logo when JB'ing because the pineApple would show during boot instead of Apple...and then it would change to that cartoon of Steve Jobs with the russian text or something.

Anywho, I took a chance calling Apple. They said go to an Apple Store...told them its inconvienient for me (because they'd march my ass right out of there once they saw the pineApple) so they said I can just mail it in. Mailed it in and checked the status everyday to see where it was at. I was on pins and needles waiting to see "returned to sender" or something but I actually got a NEW phone! Only thing it was the new bootrom 3GS but I wasn't complaining.

I wonder what their screening process is with phone returns. Either they never even looked at it or the tech saw the pineApple but cut me a break.

EDIT: Of course after typing all that I just saw your post about fixing your phone...D'OH! Well good to hear!
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#20
I "bricked" my phone about a month after buying it back in Nov '09. I tried EVERYTHING and nothing worked. The biggest problem with mine was that I must have hit custom boot logo when JB'ing because the pineApple would show during boot instead of Apple...and then it would change to that cartoon of Steve Jobs with the russian text or something.

Anywho, I took a chance calling Apple. They said go to an Apple Store...told them its inconvienient for me (because they'd march my ass right out of there once they saw the pineApple) so they said I can just mail it in. Mailed it in and checked the status everyday to see where it was at. I was on pins and needles waiting to see "returned to sender" or something but I actually got a NEW phone! Only thing it was the new bootrom 3GS but I wasn't complaining.

I wonder what their screening process is with phone returns. Either they never even looked at it or the tech saw the pineApple but cut me a break.

EDIT: Of course after typing all that I just saw your post about fixing your phone...D'OH! Well good to hear!
That's cool. It's not untypical, though. I've never heard of Apple refusing to replace a phone that couldn't be restored, even if it was jailbroken. The endless restore errors are almost always related to the jailbreak itself, but they still replace/fix them if they are still under warranty. With perseverance and research, they can usually be fixed. I've spent 6+ hours fixing two different jailbroken/unlocked 3GS'. I nearly gave up on both of them.