Can only hear calls on headset on speaker phone

askewed

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Jun 22, 2007
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NJ
#1
Ear piece is dead. Also when the phone is trying to use the ear piece the speaker is dead (other person can't hear you either). Plugging in or pulling out headset from jack during call cause the call to drop.

I've restored and rebooted.

Thoughts?

Is there a Apple phone number for the iPhone?
 

askewed

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Jun 22, 2007
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NJ
#2
Well that's weird this time I rebooted it (menu+home) with the jack plugged in and now it works....
 

askewed

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Jun 22, 2007
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NJ
#3
Seems like a good place to ask this:

Do you get popping through the headset when you plug and unplug it?
 

jbaraga

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Jun 26, 2007
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Pittsburgh, PA
www.baraga.me
#4
Another stupid question...

Did you make sure to peel the plastic cover off the screen that was shipped with the phone? I thought about leaving mine on until I realized that it covered the earpiece.
 

askewed

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Jun 22, 2007
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#5
No plastic cover... This happened tonight after 5 days of use. The real key to fixing it seems to be rebooting with the headset plugged in.
 

mjeagent

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Jun 28, 2007
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Northern Virginia
#6
Did that improve the overall volume (compared to when it had been working ok)? Or is it the same low volume that we are all experiencing?
 

howardes

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Jul 3, 2007
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#7
Did that improve the overall volume (compared to when it had been working ok)? Or is it the same low volume that we are all experiencing?
Please call Apple Support and get a case number for this problem. This is the only way a mega company like Apple is going to know about the volume issue.

My receiver (slit-speaker at top of phone) on the iPhone is too low to get any use from. I called Apple and they are looking into this for me. I will post back what happens, but in the mean time if they can fix this via software, unless the folks with a problem let them know about the volume issue they will have nothing to fix to begin with.

For everyone that has a loud receiver, congrats, you get to enjoy your iPhone now.

-howard
 

bcaslis

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Jun 26, 2007
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Oregon
#8
I wouldn't say all are experiencing. The headset volume on mine is the same as on other phones I've had. It's fine for me.

Did that improve the overall volume (compared to when it had been working ok)? Or is it the same low volume that we are all experiencing?
 

howardes

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Jul 3, 2007
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#9
I wouldn't say all are experiencing. The headset volume on mine is the same as on other phones I've had. It's fine for me.
Do you mean headset as in the earbuds that you plug in to the phone. I see most iPhone volume issues are Low Volume problems with the iPhone that are reported from the small speaker at the top of the iPhone referred to as the receiver in the users guide. A lot of people may be using the earbuds and for my iPhone those work great, just very, very Low Volume when holding the phone up to my ear like you would most any everyday phone.

-howard
 

askewed

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Jun 22, 2007
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#10
This was not a low volume issue.
 

brownfsu

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Jul 9, 2007
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#11
I got my iPhone on Saturday, the 30th and the speaker is going out on mine. It crackles like the signal is breaking up but when on speaker phone or on my Bluetooth I can hear just fine. I'm not sure if it's a physical problem (faulty construction) or a software problem. I've rebooted several times as well and still no speaker.