"Cannot connect using SSL"?

  1. iMaraTag

    iMaraTag New Member

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    When I try adding my email account from work through the pop tab on email. Then I get the error "Cannot connect using SSL would you like to try without SSL?"

    WTH does that mean? And it still doesn't connect without SSL anyway.
     
    #1
  2. michael180

    michael180 Zealot Gold

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    Are you sure it's not SSH? If so you must have OpenSSH installed on your phone.
     
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  4. iMaraTag

    iMaraTag New Member

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    yeah I'm sure. I do have openSSH on my phone. It says, "Cannot connect using SSL, would you like to try connecting without?"
     
    #3
  5. Hondamaker

    Hondamaker Genius Gold

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    That's what happened with mine. I clicked yes, and it worked ok. Go into your mail settings in advanced and choose 'off' for your SSL.
     
    #4
  6. iMaraTag

    iMaraTag New Member

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    where is the advanced section?

    I went to Setting;Mail but couldn't find any options.

    Thanks for the help
     
    #5
  7. Griffinaz

    Griffinaz Zealot Gold

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    SSL is Secure Sockets Layer and is just a secure email connection. Most of the time connections do not use it. If you have tried both SSL on and SSL off, I would remove all the settings you put in the email settings and retype them again. There may be a comma instead of a period (yet showing as a period when you look at it) or other similar problem.
     
    #6
  8. iMaraTag

    iMaraTag New Member

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    Well I tried deleting the whole account and then retrying typing out everything exactly how my account properties look in my Outlook Epxress and I get this message...

    "Cannot Connect Using SSL
    Do you want to try setting up the account without SSL?"


    If I click YES, then it just gets stuck on the "Verifyinh POP account information" and never goes to anything new....
     
    #7
  9. naveensuresh

    naveensuresh New Member

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    SSL (https) uses port 443 and normal http uses port 80. Your email account provider might have disabled port 80 not allowing you to use normal http instead of SSL.
     
    #8

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