Can't access FB through the icon/ installed app

Discussion in 'iPad mini with retina display' started by Mrallank59, Sep 6, 2014.

  1. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    I can access FB by using a browser, but not the app. When I open the app it says enter the password for mrallank. I can also access FB through the app on my iPhone. I can enter my current password and it says that it's incorrect but it won't let me create a new one. When I use my phone or computer I can sign out and sign back in with my current password but no such luck on my IPad mini. Maybe in the past, a username and password got hing up some how. Meaning, I probably tried changing an old password because it was forgotten. Can any one help me solve this problem?
     
  2. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    ImageUploadedByTapatalk1410049496.769364.jpg ImageUploadedByTapatalk1410049510.352378.jpg ImageUploadedByTapatalk1410049521.136665.jpg ImageUploadedByTapatalk1410049532.171157.jpg

    These are the different screens I get.
     
  3. MoneyMaker79

    MoneyMaker79 Genius
    Gold

    Joined:
    Dec 15, 2008
    Likes Received:
    340
    Have you tried to delete the account in settings and re add it?
     
  4. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    I deleted it from my screen then re downloaded it. I'll go to settings on my IPad and see if I can delete FB then go get it fresh from the AppStore. I think this is what you're telling me Thanks
     
  5. MoneyMaker79

    MoneyMaker79 Genius
    Gold

    Joined:
    Dec 15, 2008
    Likes Received:
    340
    I meant in settings-Facebook it says delete account. I then assume you can re add it.
     
  6. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
  7. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    I'm working on it. I did find something. I don't have a set username. That probably won't fix it but I'm working it
     
  8. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    I can hit delete account in settings but it doesn't delete the account. It's almost as if FB won't let me delete it.
     
  9. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    One of two things will happen. I'll get so mad that I sling my IPad into the pool or I'll stumble across the answer one second before I lose it
     
  10. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    Hey MM. I've actually tried that in the past but nothing happens. I'll get a screen shot of it
     
  11. MoneyMaker79

    MoneyMaker79 Genius
    Gold

    Joined:
    Dec 15, 2008
    Likes Received:
    340
    You say you most likely changed your password in the past. Are you trying to login on the FB app with your current password that you're able to sign in with on your computer?

    Is the FB app updated via the App Store?
     
  12. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    MM. I'm wondering if I need to see if there is something I should do on my computer/ Mac and see blah blah blah. Thanks. I'll fire up the Mac book pro
     
  13. MoneyMaker79

    MoneyMaker79 Genius
    Gold

    Joined:
    Dec 15, 2008
    Likes Received:
    340
    Has this issue always been occurring?
     
  14. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
    Likes Received:
    947
    What email address does it show in your settings for Facebook log in? Is it correct to what you have used before? My Wife's account got messed up that way, and she was having to log in with name.name@facebook.com, rather than the gmail address it was supposed to be. I went into settings and changed the email address for log in. It worked fine afterwards.
     
  15. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,443
    Use a computer to reset your Facebook password.
     
  16. Mrallank59

    Mrallank59 Contributor
    Bronze

    Joined:
    Jan 8, 2013
    Likes Received:
    27
    I think I'm gonna take my IPad to the apple store. This thing may even have a virus. I bought it in dec. and it crashes all the time. That could have something to do with this issue
     
  17. RoofMonkey

    RoofMonkey Genius
    Gold

    Joined:
    Jun 21, 2010
    Likes Received:
    2,032
    A virus? LOL
     
  18. RoofMonkey

    RoofMonkey Genius
    Gold

    Joined:
    Jun 21, 2010
    Likes Received:
    2,032
    Tried doing a restore?
     
  19. MoneyMaker79

    MoneyMaker79 Genius
    Gold

    Joined:
    Dec 15, 2008
    Likes Received:
    340
    I don't see how it could have a virus.
     
  20. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,443
    Restoring it to factory settings will fix it. It's definitely not a virus.
     

Share This Page