Can't call or Text one person

Discussion in 'iPhone 6' started by Emperoreddy, Jun 1, 2016.

  1. Emperoreddy

    Emperoreddy New Member

    Jun 1, 2016
    Likes Received:
    Have an iPhone 6 with the latest OS. Carrier is AT&T and the other person has Sprint (also an iPhone).

    I can receive both calls and texts from them, but for some reason my texts are not received and calls go straight to voicemail (both not received on their end).

    Any idea what could be the cause?
  2. Rafagon

    Rafagon Genius

    Dec 7, 2011
    Likes Received:
    Are your calls to the individual in question going to voicemail after exactly one ring? If so, they may have blocked your number, perhaps accidentally, perhaps not.

    Have them check their Blocked list to see if your number is there.
  3. Europa

    Europa Moderator
    Senior Moderator

    Dec 12, 2008
    Likes Received:
    Have them reset their network settings and ensure that they have a good cellular signal.

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