Can't restore, Please help.

Discussion in 'iPhone 4' started by Brian May, Sep 19, 2012.

  1. Brian May

    Brian May New Member

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    I just bought a CDMA iPhone 4 (Verizon) off Craigslist, and the guy told me the battery was misfunctioning, so I ordered a new one. I connected it via USB to my PC, it kept showing the Apple logo and no booting to the splash screen. So I tried to restore it in recovery mode and DFU mode. It won't go all the way through, but now it's showing the Connect to iTunes page with the USB pointing to iTunes logo. But when I try to restore it I keep getting an error message. I first got error 2001 now i'm getting error 21. So I went to my school, and got on the new iMacs and tried to restore and got another error code. I don't know if the phone was jailbroken and neither did the seller, as he got it from a friend. I paid 140 and would like to use the phone, PLEASE HELP.
    -Thanks.
     
  2. Girdler

    Girdler Contributor
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    Do you have the latest version of iTunes? Have you tried using another USB cable? Have you tried using another USB port on your computer?
     
  3. Girdler

    Girdler Contributor
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  4. MoneyMaker79

    MoneyMaker79 Genius
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  5. Europa

    Europa Moderator
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  6. Brian May

    Brian May New Member

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    I updated my iTunes. I have not tried another cable, and I used another port. ( on the PC and iMac)
     
  7. MoneyMaker79

    MoneyMaker79 Genius
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    It says they tried it in DFU mode but it wouldn't go all the way.
     
  8. Brian May

    Brian May New Member

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    EUROPA: Explain how, please.
     
  9. Girdler

    Girdler Contributor
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  10. Brian May

    Brian May New Member

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    @Girder , it's showing the Connect to iTunes screen. Starts restore, then fails.
     
  11. Girdler

    Girdler Contributor
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    Still receiving 2001 for the error?
     
  12. Brian May

    Brian May New Member

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    I'm getting a constant 21 now.
     
  13. Girdler

    Girdler Contributor
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  14. Europa

    Europa Moderator
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    Brian, temporarily disable your antivirus software and try restoring again.
     

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