Can't send video message

KimMari

New Member
Dec 6, 2011
15
0
1
#1
I've been attempting to send a video message to a friend for days but my phone won't allow me. I tried sending it through iMessage, no go.

Tried emailing it, no go. It doesn't get pass the preparing video stage.

Anyone know how to send a video message from my iPhone?

I have Verizon btw.
 

Rugaby

Genius
Gold
Feb 18, 2011
7,122
1,219
113
Washington state
#5
Try sending it to yourself. I do that sometimes to trick my phone. Just iMessage it to yourself. See what happens.

Does the video play in your photo album?
 

KimMari

New Member
Dec 6, 2011
15
0
1
#6
Try sending it to yourself. I do that sometimes to trick my phone. Just iMessage it to yourself. See what happens.

Does the video play in your photo album?
The video was recorded on my phone and it plays in my photo album.

Tried sending it to myself and still received the same failure message.

Ugh.
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,867
2,047
113
Florida
#9
Try recording another short video, like 2-3 seconds and try sending that. Of it doesn't go through I would do a hard reset on the device and then try it.
Press and hold both home and sleep buttons, ignore the slide to power off slider. Keep holding until you see the Apple logo.
 

Hondamaker

Genius
Gold
May 14, 2007
9,946
671
113
56
Fairborn, Ohio
#10
I've been attempting to send a video message to a friend for days but my phone won't allow me. I tried sending it through iMessage, no go.

Tried emailing it, no go. It doesn't get pass the preparing video stage.

Anyone know how to send a video message from my iPhone?

I have Verizon btw.
Are you using the 4S? If so, the size of even a small clip is going to be larger due to the 1080p quality. Some larger files can't be emailed or messaged from the iPhone, AFAIK.