Can't set up voicemail

SwingOnThis

Member
Bronze
Feb 29, 2008
63
0
6
#1
Got my phone 4 days ago, and every day i've tried to set up my voicemail. The first time i did it, i selected a password, then recorded a greeting. Then i got the following message:

VOICEMAIL UNAVAILABLE
Unable to initiate connection

I was able to save my recorded greeting and password, but every time i try and finalize my voicemail i get the above message. No issue w/ an ATT signal or internet connection. I tried calling my phone and got the ATT greeting.

Is this a phone problem or an ATT problem?
 

dturner

Zealot
Gold
Dec 15, 2007
5,725
12
38
Louisville, Ky.
#2
I would just go to ATT and let them set it up. I had this problem with an old phone and they "fixed" it over their computer. It may be a phone problem but I would try ATT first.
Good luck.