Can't sync my phone!

fRESH88

New Member
Nov 23, 2008
2
0
0
#1
hey everyone, i did a search and couldnt find anything.

I usually don't miss with iTunes because i think it sucks but i recently bought a movie i want to put on my phone and some songs and whatever else. well when i plug in my phone and try to synce all my stuff i get this message

"The iPhone "name" cannot be synced. the required disk can not be found"

any ideas on what i should do?
 

fRESH88

New Member
Nov 23, 2008
2
0
0
#2
update

i just restarted my phone and this message popped up

"iTunes cannot connect to the iPhone because and error occurred while reading from device"
 

iNinja

Zealot
Gold
Aug 8, 2008
3,984
20
38
UK
#3
Just format your iPhone and sync from fresh device
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,453
5,578
113
Utah
#4
Reboot the phone (hold power and home buttons at same time ignoring slide to power off). If the problem persists, you'll have to restore the phone in iTunes.