Cell Phone Store Employees

Discussion in 'iPhone' started by Napoleon PhoneApart, Sep 27, 2012.

  1. Napoleon PhoneApart

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    Mindi and I just spent a few minutes in her local corporate Verizon store. We stood by listening to a sales rep telling a young lady about the iPhone 5. Did you know:

    1. The screen is larger because it has more megapixels?

    2. The back is made of titanium?

    3. The Galaxy S III is faster than the iPhone 5?

    4. The 4S and the 5 both have one gigabyte of RAM?

    5. Video on the 4S in rendered in DVD quality and on the 5 in Blu-Ray quality?

    I'll stop here. Now, most of you here know how shy I am and hesitant to voice an opinion, so Mindi and I left without setting the sales drone straight. You know how much I hate controversy.
     
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  2. theorioles33

    theorioles33 Evangelist
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    One word. "WOW".
     
  3. teefar

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  4. imutter

    imutter Genius
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    I get this kind of DUH at BestBuy
    I hate going there because my tongue is sore and my lips worse
     
  5. raqball

    raqball Evangelist
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  6. Muckcityjustin

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    I actually gave tech support on iPhone and syncing to a rep at the sprint store because I could not stand listening to him tell another customer the complete wrong advice. I mean do they train these reps that are in store?
     
  7. Napoleon PhoneApart

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    I understand that they have to keep information on a lot of phones in their heads, but at least know the facts on your two or three best-selling phones. Who knows what felgercarb they're spouting about the S III?!
     
  8. Zanthe

    Zanthe #apple
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    What? :eek:
     
    #8 Zanthe, Sep 27, 2012
    Last edited by a moderator: Aug 15, 2014
  9. Tattooed Alex

    Tattooed Alex Genius
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    Did the sales rep talk the customer out of purchasing an iPhone?
     
  10. Zanthe

    Zanthe #apple
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    Almost certainly it would appear. :confused:
     
  11. ITS ME DAVID

    ITS ME DAVID Evangelist
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    Was the sales a rep a woman also lol jp
     
  12. Napoleon PhoneApart

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    I'm not sure why you'd want to offend a large segment of the membership here on eiC, but no, it was a male.

    Please refrain from misogyny here. Thanks.
     
  13. Bennyboy

    Bennyboy Genius
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    Oh hell no, I would've said something.
     
  14. up10ad

    up10ad Genius
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    You never cease to amaze me.

    Felgercarb

    • Originating from the original 1978 TV series Battlestar Galactica, a euphemism for crap or bullshit.
      Do you really expect me to believe that felgercarb?​
     
  15. E Pow

    E Pow Member
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    You should of stayed and given the real facts to the customer in front of knowledge-less rep. Some cell phone employees are clueless about the products they sell. The sad part is its a lot of people walking around with phones misinformed because of these workers who are just in it for a check and not educating the public like they should.
     
  16. Napoleon PhoneApart

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    I'm glad someone caught that, Rick.
     
  17. Napoleon PhoneApart

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    Even I wouldn't want to "call out" an employee in public. I'd consider it inconsiderate.
     
  18. Bennyboy

    Bennyboy Genius
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    You make a good point, but it's also very inconsiderate towards customers that know nothing about technology and trusts them and their advice. If you gonna do a job do it right or don't do it at all.
     
  19. Napoleon PhoneApart

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    I don't like embarrassing people in public.
     
  20. Bennyboy

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    You do it to me all the time :D jk I understand.
     

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