Converted video file ....no sound in iPhone

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Jan 29, 2007
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#1
I converted a video file to ipod specs....it play without issue in iTunes but when I sync with iPhone...there is basically no sounds....there is some type of small scratching.....but no vocals music etc.

Any thoughts on this....I did notice that the volume is kinda low in iTunes but I wouldn't think that cause no volume in iPhone.