Cracked Glass 4s - Where Should I Repair?

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jbonios

New Member
Sep 11, 2012
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0
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#1
The glass on the back of my iPhone 4S is cracked. I have AppleCare +. Should I take it into Apple for a repair or save my incidents for something more significant?
 

chris

Administrator
Administrator
Jun 10, 2006
11,810
1,775
113
Long Island, NY
#2
The glass on the back of my iPhone 4S is cracked. I have AppleCare +. Should I take it into Apple for a repair or save my incidents for something more significant?
While I've never done it, I don't believe it's terribly difficult to source and replace it on your own. I know some here including Marianne have put on custom backplates.
 

jbonios

New Member
Sep 11, 2012
6
0
1
#3
Thanks. I guess part of my concern was with regard to voiding my warranty. Looking forward to the new iPhone hopefully with less total glass.
 

chris

Administrator
Administrator
Jun 10, 2006
11,810
1,775
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Long Island, NY
#4
Thanks. I guess part of my concern was with regard to voiding my warranty. Looking forward to the new iPhone hopefully with less total glass.
I don't believe that's something they can detect, but then again... what do I know.:eek:

Same here on the glass front. I never had a cracked glass screen, but there are no shortage of them. When I was at the Apple Store for my Genius appointment, there was someone with cracked glass. I'm betting it's a regular occurrence and hence the design change with the iPhone 5.
 
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RoofMonkey

Genius
Gold
Jun 21, 2010
8,855
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113
Florida
#5
If Apple doesn't want to replace it under the +, which I think they will, it's a piece if cake to change the backplate. Hardest part is getting the pentalobe screwdriver. Put a custom Steve Jobs backplate on mine quite a while ago.
 
Jul 6, 2007
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Marietta, GA
about.me
#6
Just replacing the back does not count towards your 2 "incidents". You can get the back replaced for $30 and save your 2 incidents for water damage or a cracked front.

As for the fake backs, tbh as long as it is the same color and design as the original back then you can't really tell its a fake. If you get something that is obviously not the original part, then Apple will not replace your phone even with AppleCare+
 

parmacrafter

Member
Bronze
Mar 10, 2012
31
9
8
#7
Replacing it yourself is very easy. I have replaced both front and back glass recently. I can tell you this......If you ever have to take the phone in and it appears that the two screws have been removed they will void your warranty. The screws are super soft and strip easily. I ordered my new glass from Ebay and got 2 new screws and the screwdriver at the same time.
 

fury

Evangelist
Gold
Oct 23, 2007
2,274
238
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32
Louisville, KY
#8
Just replacing the back does not count towards your 2 "incidents". You can get the back replaced for $30 and save your 2 incidents for water damage or a cracked front.

As for the fake backs, tbh as long as it is the same color and design as the original back then you can't really tell its a fake. If you get something that is obviously not the original part, then Apple will not replace your phone even with AppleCare+
Yep, just get it replaced for $30 at the Apple store. It doesn't affect your warranty that way.
 
Jun 10, 2012
8
0
1
#9
Yep, just get it replaced for $30 at the Apple store. It doesn't affect your warranty that way.
wish there was a Apple store closer than 3 hrs from me . I just noticed my back glass has a crack on my 4s . Any links for the repair glass and the tool ? Also a how 2 link ? I'll attempt to replace it myself . I'll be selling it to fund new iPhone5 in a month or 2 and I'll upgrade at that time but not sure as to when I'm eligible but I know it's in the next 2 months and so is my wife's iPhone4 . Thanks