Crashing problem

nhkid

New Member
Jul 30, 2007
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#1
My 3g keeps crashing on me. I can be in an app or sometimes just moving through the pages and the screen goes black and the little wheel appears and the phone shut down. I have to hold the power button down to make it power up. A few times I had to hold the power and home button down to reboot it.

Has anyone else had this issue. I restored it tonight and it contiunes to do this. I have an appt at the Apple store tomorrow which was made through Apple Support.

I think the problem is related to the battery as there have been times when it crashes and then when I power it back on the battery shows almost empty when it was full before the crash.
 

acosmichippo

Genius
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Sep 10, 2007
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#2
definitely not normal. Are you jailbroken?
 

nhkid

New Member
Jul 30, 2007
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#3
No its stock. I just don't want to drive 90 mins to the Apple store and not be able to duplicate the problem. I just want an exchange and be on my way. The support dude send his notes to the store so I guess I'll see.
 

acosmichippo

Genius
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Sep 10, 2007
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#4
I'm sure if you give them specific details about the problem, they will replace it for you once they go through the obvious troubleshooting steps.
 

nhkid

New Member
Jul 30, 2007
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#5
Well they reluctantly replaced my phone. When I brought it in the phone would just power on then shut right off. They did a restore in the store and of course it was working then. But they saw the light and gave me a new one.