Dead pixel etc.

Twitchthroe

Member
Bronze
Jun 18, 2007
73
0
6
Clarkston, MI
#1
So I'm having some pretty bad luck with my iPhone. I have a dead pixel on the screen and a scratch on the bottom right corner of the screen as well. Just today I noticed a huge crack going across the whole back of the iPhone as well.

I was wondering if the warranty covers something like repairing these things or am I pretty much stuck with this beat up phone?
 

ColsTiger

Zealot
Gold
Mar 8, 2007
5,856
2
38
Columbus, GA
#2
Dead pixels can definitely be covered by warranty. I would take it to an Apple store. Scratches will usually be considered user abuse.
 

thesaint

New Member
Bronze
Jul 9, 2007
341
0
0
DFW
#3
Yeah Apple will replace your phone if you have any dead pixels. I got mine replaced lately for the same issue. The Genius said the screens gotto be Solid with no bubbles and he gave a new/refurbished one right away.

Be informed that when you exchange, you might get a refurbished phone and not necessarily a new one.