Download 8.4.1

Napoleon PhoneApart

Moderator
Senior Moderator
Jun 19, 2007
33,444
4,534
113
Upper Marlboro, MD
#2
Are you downloading the file yourself? Are you installing the right firmware for your iDevice?

Also, try restarting your iDevice and make sure you have enough room on your iDevice to install the firmware.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,506
113
Utah
#3
Do you have a computer with iTunes installed on it? Updating your phone on the computer rather than OTA (over the air) on the phone itself will fix this problem.
 
Oct 8, 2013
3
0
1
#4
I have an iPhone 6+ with more than enough room, I have reset it twice... To no avail! I'm in the process of moving so my Mac is all packed away! But I could have a lemon, because sometimes I can't get on the Internet unless I shut the whole phone down and restart it from the beginning!. Looks like I'll be going to the Apple Store!