Download 8.4.1

Discussion in 'iPhone 6' started by diannecariello, Aug 24, 2015.

  1. diannecariello

    diannecariello New Member

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    Every time I try to download 8.4.1 it verifies then I get a message that says, "Unable to install update, an error occurred installing " I've called the help line & all they tell me to do is reset! Anybody else having this problem?
     

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  2. Napoleon PhoneApart

    Senior Moderator

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    Are you downloading the file yourself? Are you installing the right firmware for your iDevice?

    Also, try restarting your iDevice and make sure you have enough room on your iDevice to install the firmware.
     
  3. Europa

    Europa Moderator
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    Do you have a computer with iTunes installed on it? Updating your phone on the computer rather than OTA (over the air) on the phone itself will fix this problem.
     
  4. diannecariello

    diannecariello New Member

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    I have an iPhone 6+ with more than enough room, I have reset it twice... To no avail! I'm in the process of moving so my Mac is all packed away! But I could have a lemon, because sometimes I can't get on the Internet unless I shut the whole phone down and restart it from the beginning!. Looks like I'll be going to the Apple Store!
     

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