Dropped my iPhone!

ob123

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Jul 3, 2007
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#1
I dropped my iPhone today on my kitchen floor, it fell out of my sweatshirt pocket (yes i know not the smartest place to put an iPhone) the corner of the phone were the vibrate/sound button is, its dented and the vibrate/sound button is now jammed and i cant put it back onto sound, can Apple fix this?



 

Martlet

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Jul 11, 2007
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#2
I don't believe Apple is offering in-store repairs. But it never hurts to ask.

They'd probably have to mail it in, and of course, that kind of damage isn't covered under the 1 yr warentee. And the "fix" might be a $599 repair part (named: new iPhone).
 

ob123

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#4
not exactly what i wanted to hear... i just called Apple and they said bring it to my nearest Apple store and they will fix it
 

gcvt

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Jun 21, 2007
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#5
not exactly what i wanted to hear... i just called Apple and they said bring it to my nearest Apple store and they will fix it
Did they happen to give you any idea of the cost for something like this? Are you going to have them replace the case, or just try to get the mute button working and leave the case the way it is?
 

ob123

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#6
Did they happen to give you any idea of the cost for something like this? Are you going to have them replace the case, or just try to get the mute button working and leave the case the way it is?
No they did not give me a price, the case really isn't damaged at all except for the dent that doesn't allow the button to switch on and off, after playing with it for a little i can turn the switch but i have to use my fingernail and it takes longer than it should
 

DJ Indy

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Jul 27, 2007
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#7
Damn, that sucks, hopefully they'll take care of it for you. I've dropped my phone twice already :( Luckily it was on carpet and fell directly on the back both times.
 

ob123

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#8
yes, im going to Apple tomorrow ill let you guys know what happens
 

ob123

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#9
well today i brought my iPhone into Apple and although the damage caused to it was my fault, the man was nice enough to ship it into repair and give me a replacement, im mad that when i put my sim card into the replacement iPhone my contacts do not come up
 

gcvt

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Jun 21, 2007
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#11
well today i brought my iPhone into Apple and although the damage caused to it was my fault, the man was nice enough to ship it into repair and give me a replacement, im mad that when i put my sim card into the replacement iPhone my contacts do not come up
Can you clarify exactly what's happening?

Are they repairing your phone at your cost and gave you a 'loaner' phone to use while yours is being repaired?

Or...

Did they replace your phone and give you a brand new phone to keep?
 

ob123

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#12
yes sorry, they gave me a replacement phone and said that they would ship my phone to my house.. what are the chances of me getting the phone i bought? not a refurbished one.
 

tharmsen

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Jul 5, 2007
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#14
I promise you, what arrives at your house will not be the phone that you purchased. You will get a new one, and it will have the 7 series screen...etc.

That's what I've gathered from the posts all over the internet. You never get your original phone back. That's why I will do everything in my power to fix whatever may happen to my phone myself. Mine, so far, is a flawless LCD version 5.

YMMV.
 

Michael Baturin

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Jul 11, 2007
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#15
I promise you, what arrives at your house will not be the phone that you purchased. You will get a new one, and it will have the 7 series screen...etc.

That's what I've gathered from the posts all over the internet. You never get your original phone back. That's why I will do everything in my power to fix whatever may happen to my phone myself. Mine, so far, is a flawless LCD version 5.

YMMV.
Same here.
 

burniksapwet

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Jul 5, 2007
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#16
I promise you, what arrives at your house will not be the phone that you purchased. You will get a new one, and it will have the 7 series screen...etc.

That's what I've gathered from the posts all over the internet. You never get your original phone back. That's why I will do everything in my power to fix whatever may happen to my phone myself. Mine, so far, is a flawless LCD version 5.

YMMV.
Yup, I’m with you there. By the way do you still use your incase? So far no problems yet in terms of scratches? I still use my incase and added the bodyguardz sheet for the back and the crystal film set for my screen. I know it’s over kill but I know that it’ll give me some protection to lets say something like the iPhone falling of my sweatshirt pocket and into my kitchen floor.;)

No offence to the OP.:)
 

Tinman

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Jul 16, 2007
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#17
jesus looked like you slammed it, thats too big of a dent,
Dent didn't look big to me at all; just the location looked bad, right at the sound switch. The back case dents easily. Don't ask me how I know...


--
Mike
 

ob123

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Jul 3, 2007
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#18
well that really sucks, i kinda wanted my original one.
 

ob123

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#19
the rental they gave me is a 7, seems fine to me