Duplicate/triplicate text messages (and charges)

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Flyingstar

Member
Bronze
Jul 29, 2007
327
0
16
So. Cal
#1
I mostly text my girlfriend who lives in the same space. we are both on a "network extender" both have iPhone 4. for the last two months we have been charged for about triple the normal text messages. when I look at my online text records I see two messages sent at the same moment. and when she gets the text message their are two sometimes three copys. I have been on the phone w/ Verizon support for about 3 hours and several diff. times. they have done a number of things to resolve the issue but NO success so far. They did credit our accounts for the overage but the problem continuse un abated.
 

Flyingstar

Member
Bronze
Jul 29, 2007
327
0
16
So. Cal
#2
I mostly text my girlfriend who lives in the same space. we are both on a "network extender" both have iPhone 4. for the last two months we have been charged for about triple the normal text messages. when I look at my online text records I see two messages sent at the same moment. and when she gets the text message their are two sometimes three copys. I have been on the phone w/ Verizon support for about 3 hours and several diff. times. they have done a number of things to resolve the issue but NO success so far. They did credit our accounts for the overage but the problem continuse un abated.
Forgot. this ONLY happens between our two numbers, no one else gets duplicate texts from me.
 

ivantwilliams

Evangelist
Gold
Jul 14, 2009
1,546
218
63
#3
I would ask them to turn off text on BOTH numbers (at the numbers on the same account?) and then turn it back on again. I wonder if that would help?

Also, why not use iMessage instead? Wouldn't that help?
 

Nrevezzo

Member
Bronze
Apr 15, 2009
104
23
18
Canton, Mi
#4
I have never seen this on my 4S or my wife's 4 but my daughter has an HTC something-or-other and she is always getting duplicate and triplicate texts regardless of who sends. This is all on AT&T. Good thing we have the unlimited plan.
 

Jessaw1981

Member
Bronze
Mar 17, 2011
40
0
6
#5
I mostly text my girlfriend who lives in the same space. we are both on a "network extender" both have iPhone 4. for the last two months we have been charged for about triple the normal text messages. when I look at my online text records I see two messages sent at the same moment. and when she gets the text message their are two sometimes three copys. I have been on the phone w/ Verizon support for about 3 hours and several diff. times. they have done a number of things to resolve the issue but NO success so far. They did credit our accounts for the overage but the problem continuse un abated.
I agree with pp about the iMessage also Verizon to Verizon is free anyway so why is there an overage ?


Sent from my iPhone using iCafe app
 

Jessaw1981

Member
Bronze
Mar 17, 2011
40
0
6
#8
only if you have the 500 message pricing. They made it now that you have to add the 500 text message plan for 10.00 to your bill.
that's weird it's always been free I mean you have to have a text plan they won't hardly let you have a phone with out it lol. But I have never had a problem.


Sent from my iPhone using iCafe app