Email of Apple receipt is missing

Discussion in 'iPhone 5' started by Gendln, Nov 8, 2012.

  1. Gendln

    Gendln New Member

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    I can't find an email of my purchase receipt for my iPhone5 and AppleCare . I can't find it in my email. What are the next steps for me to take?

    Thanks all,

    gendln
     
    #1
  2. Rafagon

    Rafagon Genius
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    Did you give then the right email address? Are you 100% sure? Go back to the store and have them re-send. Maybe their network was down temporarily.


    Sent from my iPhone using iCafe app
     
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  4. Gendln

    Gendln New Member

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    #3
  5. Gendln

    Gendln New Member

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    Thanks for the advice I will check my other accounts
     
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  6. Booyow1204

    Booyow1204 Contributor
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    This happened to me before. I bought AppleCare after I had my phone for a bit and I never got my receipt emailed. You can prob call the store instead of wasting a trip if you don't need to.
     
    #5
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  7. Europa

    Europa Moderator
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    Open the Settings app and go to General > About > Serial Number.

    Copy and paste your serial here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

    If AppleCare+ is listed, you're good to go and don't need to do anything. You don't need the receipt or verification email if Apple has your serial on file.

    BTW, I didn't receive an email or hard copy proof of coverage, either. I called them twice requesting it. Both times they said they would send it, but I never received it. My serial number is on file and they said that was sufficient, so I stopped worrying about it.
     
    #6
  8. MrMike6by9

    MrMike6by9 Zealot
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    Europa. Thanks for the tip. I just went to the site & made a PDF of my Apple Care+ receipt & stored it in Evernote, Box, & iBooks.

    BTW, the link didn't work in Safari but did work through the App.

    Thanks again.
     
    #7

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