Email of Apple receipt is missing

Discussion in 'iPhone 5' started by Gendln, Nov 8, 2012.

  1. Gendln

    Gendln New Member

    Nov 8, 2012
    0
    I can't find an email of my purchase receipt for my iPhone5 and AppleCare . I can't find it in my email. What are the next steps for me to take?

    Thanks all,

    gendln
     
  2. Rafagon

    Rafagon Genius
    Gold

    Dec 7, 2011
    799
    Did you give then the right email address? Are you 100% sure? Go back to the store and have them re-send. Maybe their network was down temporarily.


    Sent from my iPhone using iCafe app
     
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  4. Gendln

    Gendln New Member

    Nov 8, 2012
    0
     
  5. Gendln

    Gendln New Member

    Nov 8, 2012
    0
    Thanks for the advice I will check my other accounts
     
  6. Booyow1204

    Booyow1204 Contributor
    Silver

    Jul 14, 2010
    38
    This happened to me before. I bought AppleCare after I had my phone for a bit and I never got my receipt emailed. You can prob call the store instead of wasting a trip if you don't need to.
     
  7. Europa

    Europa Moderator
    Senior Moderator

    Dec 12, 2008
    4,431
    Open the Settings app and go to General > About > Serial Number.

    Copy and paste your serial here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

    If AppleCare+ is listed, you're good to go and don't need to do anything. You don't need the receipt or verification email if Apple has your serial on file.

    BTW, I didn't receive an email or hard copy proof of coverage, either. I called them twice requesting it. Both times they said they would send it, but I never received it. My serial number is on file and they said that was sufficient, so I stopped worrying about it.
     
  8. MrMike6by9

    MrMike6by9 Evangelist
    Gold

    Nov 16, 2008
    101
    Europa. Thanks for the tip. I just went to the site & made a PDF of my Apple Care+ receipt & stored it in Evernote, Box, & iBooks.

    BTW, the link didn't work in Safari but did work through the App.

    Thanks again.
     

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