Ever met with an Apple Genius before?

bballrob

Genius
Gold
Oct 11, 2009
1,921
476
83
Alaska
#1
The hard drive in my family's Mac Mini crashed a few weeks back. I took it in to the Genius Bar last weekend for diagnosis and repair. Yesterday I received an email survey asking me about various aspects of my visit. I found it a little humorous that they continuously referred to the person who assisted me as "The Genius".
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,254
113
44
Miami, Florida
#2
My opinion is that giving employees with bland or drab jobs a fanciful title is done merely to help create the illusion of perfection or grandeur for customers. Calling them "tech support reps" lacks luster. This is probably also done, at least partly, for the employee's self-esteem.

The use of the embellished title continues even when the person in question is not present, like in the e-mail survey, in your case. Soon, you find yourself using the term without even thinking about it, despite its potential lack of accuracy.

Zynga calls some of their employees "Gurus."

Subway calls them "Sandwich Artists."



I'm unemployed, so I guess I could call myself "Household Specialist." There we go. I feel better already.
 
Last edited:
Jun 19, 2007
33,478
4,542
113
Upper Marlboro, MD
#3
My opinion is that giving employees with bland or drab jobs a fanciful title is done merely to help create the illusion of perfection or grandeur for customers. Calling them "tech support reps" lacks luster. This is probably also done, at least partly, for the employee's self-esteem.

The use of the embellished title continues even when the person in question is not present, like in the e-mail survey, in your case. Soon, you find yourself using the term without even thinking about it, despite its potential lack of accuracy.

Zynga calls some of their employees "Gurus."

Subway calls them "Sandwich Artists."



I'm unemployed, so I guess I could call myself "Household Specialist." There we go. I feel better already.
As long as they do the job, who cares what title they have?
 
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bballrob

Genius
Gold
Oct 11, 2009
1,921
476
83
Alaska
#7
I'm unemployed, so I guess I could call myself "Household Specialist." There we go. I feel better already.
I prefer "Domestic Engineer." That's what we list for Occupation for my wife every year when we file our taxes.