Favor for Mark of Mafia.

Sep 11, 2009
Hey so I wanted some favor points and ordered them from my iPhone, paid $5 for them and now its saying I didn't get them, but I was charged for it. I tried to do it on the computer at the website, but its asking for my family name and password...I have a family name but I was never asked to make a password...so what do I do to use those points?