Finished with Apple.

lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#1
Ok. Today I plugged in my phone to top it up. It was at 44% and the second I plugged it in it jumped to 55%. I have not had any more than 2.5 hours out of the phone since I got it. I do admit I'm a heavy user of the phone but this is a ricicilous statistic for a so called smartphone. We have all heard of other manufacturers recalling their products because of faults. Apple need to acknowledge that they have a serious issue with their batteries. Not a peep out of them about this issue. Thousands of users cannot be wrong about their battery performance. This is just not good enough. I have tried everything to resolve this problem and I'm just sick of basically getting not even 3 hours out of the phone. I'm done with Apple after this phone. Not a peep from Apple about this.


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snerd

New Member
Feb 19, 2014
6
1
3
#3
LOL! Sorry, that wasn't funny. Hope u get it worked out.

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lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#4
LOL! Sorry, that wasn't funny. Hope u get it worked out.

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Don't worry. It was kinda funny. I've had enough if Apple at this stage. Soon as I can upgrade I'm gone.


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MrMike6by9

Evangelist
Gold
Nov 16, 2008
1,482
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69
Maryland, USA
#5
You might be less concerned about battery life if you'd turn the % indicator. I really believe that it can make some people a bit panicky, overly concerned, about battery life. You can lower the screen brightness along with the auto brightness option turned on. Finally, some apps will tend to not let the screen turn off while they're playing a song or station, for example. Just some things to investigate if you're willing.
YMMV
 
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lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#6
Not a solution I'm afraid. I need to know how much I have left for when I'm away from a power source. Turning off the % indicator will not address the battery issue which seems to be prevalent with Apple iPhones.


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RoofMonkey

Genius
Gold
Jun 21, 2010
8,858
2,047
113
Florida
#8
Forgot to ask, how old is the phone? Under a year they would replace it if there's an issue with the battery. Over a year? Go to ifixit.com and get a battery replacement kit for $30 or so. Friend of mine had same problems with their battery. They went the ifixit route and now get all day out of their phone instead of a few hours.
 

Chancellor

Contributor
Bronze
May 28, 2011
276
25
28
#9
If calibrating the battery meter doesn't help, I would suggest replacing battery.

I am so "pro" trying multiple devices and platforms. If Only msft/Nokia would make a flagship phone...


Note3/iPhone5s
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,797
979
113
65
Florence, AL
#10
Ok. Today I plugged in my phone to top it up. It was at 44% and the second I plugged it in it jumped to 55%. I have not had any more than 2.5 hours out of the phone since I got it. I do admit I'm a heavy user of the phone but this is a ricicilous statistic for a so called smartphone. We have all heard of other manufacturers recalling their products because of faults. Apple need to acknowledge that they have a serious issue with their batteries. Not a peep out of them about this issue. Thousands of users cannot be wrong about their battery performance.


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I don't have battery life issues with my iPhone 5. There's a lot you can do to improve your battery life. You don't say what you do on your phone. Many games will run a battery down fast. Is your phone still in warranty? Check these tips and if they don't help, take it to Apple as has been suggested. http://www.everythingicafe.com/fix-battery-life-ios-7/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
2.5 hours is not normal. I haven't heard where thousands have that problem.
 

lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#11
Thanks. If you check the Apple Forums pages you will see the amount of people over many pages and many topics expressing exasperation about battery and Apple will say nothing. I'm just fed up with ridiculous battery stats. I've tried everything possible with no results. I'm not laying out €100 for a new battery. The phone is over a year old now so out of warranty. Thanks all for the advice on fixing this. I'm just frustrated.


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,506
113
Utah
#12
Thanks. If you check the Apple Forums pages you will see the amount of people over many pages and many topics expressing exasperation about battery and Apple will say nothing. I'm just fed up with ridiculous battery stats. I've tried everything possible with no results. I'm not laying out €100 for a new battery. The phone is over a year old now so out of warranty. Thanks all for the advice on fixing this. I'm just frustrated.
Why didn't you exchange it when it was still under warranty? You should be getting closer to six hours of battery life with heavy usage. Most of the thousands of complaints on the forums are from people expecting more that six hours. It's rare for someone to experience battery life as poor as you have, but Apple will absolutely replace each one as long as you do so within the warranty period.
 

MrMike6by9

Evangelist
Gold
Nov 16, 2008
1,482
120
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69
Maryland, USA
#13
In addition to what Europa says, if you approach them at the Apple store with a calm, perplexed frustration versus an angry attitude, you'll likely get free or low cost help or even a swap out. Be nice to them and give them a chance to retain your loyalty. Attitude with them will get you nothing. Just saying'.
YMMV
 

lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#14
Ok will try that. Thanks all for the help. Just shame to have such a otherwise good phone but bad battery.


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MrMike6by9

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Nov 16, 2008
1,482
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Maryland, USA
#15
Hey, Lancer. Also check out which of your apps are set for background app refresh. Facebook has a rep as a real battery consumer in that mode.
 
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lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#16
For those who may be interested I think at last I may have found a solution to my dreadful battery problem. I did a bit of research over the weekend and I discovered that by restoring the iPhone via iTunes from a physical download of the firmware seems to have dramatically improved my usage. I'm posting a screenshot of the best stats I've ever had and since I did the restore. It didn't effect my data or apps which is even better. At this rate I hope to be able to exceed 5 hours usage before needing to charge. Here's the link to the article that helped me.


https://discussions.apple.com/thread/5522640?start=15&tstart=0

 

lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#17
By the way it's slick pouch's suggestion which I followed. Will report back further after usage. Hope this is the start of good battery performance.
 

lancer_325

Member
Bronze
Jun 9, 2010
212
19
18
#19
So how's your phone's battery now?
Actually surprisingly good. Been pretty much these stats of late and I admit I'm a very heavy user of the phone for news and web browsing.
so all in all I'm happy enough because I doubt I'll get any better stats than this. I've also invested in an ibattz battery case which permits hot swapping of a 2400 mAh battery without removing the case from the phone which is perfect. I can either run the phone off the case til that dies then the phones battery or else I can use the phones battery til about 20% left then switch to the ibattz. Sorry for the long reply but I is happy again. .
 
Apr 13, 2014
13
0
1
Chepstow
#20
Hi

I find my battery doesn't last as long as I would hope also. Reading around this forum MrMike6by9 highlighted the issues with having apps open such as face book. I use face book on a daily basis and maybe this is why my iPhone's battery is suffering. Also, can someone clarify the following:

1. You must wait until the battery is at 5% before you fully charge the iPhone. This prolongs the batteries life.

2. A battery has a life of about 18 to 24 months and its a good idea to replace it. My iPhone 5 coming up to 2 years old.

3. dimming the iPhones screen brightness makes a big difference to battery life. I personally tried this and there is not much difference in battery life.

4. Closing down apps in the background uses less battery power.

thanks in advance.