For people who's computer isn't recognizing the iPhone

tfg

New Member
Jun 20, 2007
213
0
0
#1
For those of you that are having the same problem as me (if any), let's try to collaborate in this thread to possibly get it resolved.

I have Windows XP SP2, on a Dell diminsion E510. I downloaded iTunes the other day, and updated yesterday afternoon to the new 7.3 version. Upon getting the iPhone, I connected it to the USB port in the front and it said something like "new hardware present" and looked like it recognized the iPhone. Nothing ever came up in iTunes. I re-installed iTunes and still nothing.

Went to a family members house and activated it there. The whole process went smoothly and from the time I plugged the iPhone into the computer, to the time that it was activated and I received a text message was under 5 minutes. So in that regard, I feel bad for people who are waiting hours for the phone to activate. When I brought the phone home and plugged it in after being activated, it was reading as a digital camera and prompting me to open it with a program.

Now when I plug it in, it does nothing. I think it is charging, because I see the battery, but nothing appears in iTunes and nothing else comes up from windows.

So I'm thinking that I have shitty USB ports, that aren't working or aren't compatible with this device. I'm going this morning to get one of those PCI -USB adapters that you plug into the back of your computer and it gives you additional USB ports. I'm going to make sure that these are 2.0.

I will post results after trying this. If anyone has any other comments or suggestions, post them here.
 

rpsprott

New Member
Jun 30, 2007
2
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0
#2
Hold it!

Have you tried a reinstall with iTunes. The iTunes downloads have been quirky.
 

tfg

New Member
Jun 20, 2007
213
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0
#3
Have you tried a reinstall with iTunes. The iTunes downloads have been quirky.
I've done 2 iTunes reinstalls. Still nothing. I'll try again.
 

captain4004

New Member
Bronze
May 2, 2007
195
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0
Charleston SC
#4
10 minutes and I was done but I have a MacBook Pro, now it's time to see how this phone is going to perform.
 

tfg

New Member
Jun 20, 2007
213
0
0
#5
How can the USB ports on my computer be charging the phone, but not activating it in iTunes?