forgot lock screen password

#1
my grand daughter forgot the password she used to lock screen on iPhone...

is there a way to access phone and put in different password?

FWIW: its my old iPhone 3G that she's using as a IPod Touch...
 

Europa

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#2
No, you cannot bypass the passcode. She'll need to connect to the computer it's synced with and restore. She can apply her backup after the restore. If she doesn't have a backup, she will have to restore to factory settings.
 
Feb 3, 2013
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#6
someone told me I can email Apple from a different device linked to same computer for them to allow me to change password the same way they provide link to "forgot password"...
If you're going to email Apple you'll definitely wait a long time for the reply. So it's better to do a reset than to email them :) Or better yet go to Apple.
 

Njshoremom4gurlz

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#7
That's a bummer! :-( I'm sorry it happened to you!


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EverythingApple

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#8
someone told me I can email Apple from a different device linked to same computer for them to allow me to change password the same way they provide link to "forgot password"...
That is only your iTunes/App Store password, not the iPhone password, which is user controlled.
 

Cloudfire

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Feb 28, 2013
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#9
I have heard of taking the device to an Apple store and they will unlock it for you.


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Cloudfire

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#11
No. See Post #5!


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I know for sure that some has taken it to the Apple store. That person was my girlfriend. Whatever they did fixed it. Idk if they hooked it up to iTunes or not. But the Apple store helped her.


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Europa

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#12
I know for sure that some has taken it to the Apple store. That person was my girlfriend. Whatever they did fixed it. Idk if they hooked it up to iTunes or not. But the Apple store helped her.
Apple can restore an iPhone for you, or you can just do it yourself at home and save some gas and time.
 

Cloudfire

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Feb 28, 2013
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#13
Apple can restore an iPhone for you, or you can just do it yourself at home and save some gas and time.
Seems like the logical thing to do


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Dec 7, 2010
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#14
Can't you put the phone into recovery mode and connect with iTunes? I heard that could work


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#16
Well done Chris, that's exactly what I was meaning


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