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Should there be another forum just for support?


  • Total voters
    24

RHJS

New Member
Jun 18, 2007
130
0
0
SoCal
#1
I think there should be another section strictly for iPhone technical support or iPhone help since the whole first page is full of threads about people having trouble with their iPhones.

What do you guys think of my idea? if you guys agree I'll try asking Chris to see if he would approve of this. :)
 

Ljp

New Member
Bronze
Jun 30, 2007
30
0
0
#3
Yes. I think that's a great idea. Hopefully with stickies at the top for the most common issues.
 

chris

Administrator
Administrator
Jun 10, 2006
11,810
1,775
113
Long Island, NY
#6
How about a Getting Started forum. This would cover Activation and general "newbie" type questions (not that Activation is a newbie question, considering lots of folks are having issues).

I'm also doing some housekeeping tonight, tomorrow and ongoing. I've set up Bluetooth and WiFi sections -- and moving the bulk of software related questions to iPhone software.

Suggestions? Should WiFi have it's own category or should I bundle it with Bluetooth?
 

Alexander

Zealot
Gold
Jun 28, 2007
1,724
0
36
Atlanta
#7
How about a Getting Started forum. This would cover Activation and general "newbie" type questions (not that Activation is a newbie question, considering lots of folks are having issues).

I'm also doing some housekeeping tonight, tomorrow and ongoing. I've set up Bluetooth and WiFi sections -- and moving the bulk of software related questions to iPhone software.

Suggestions? Should WiFi have it's own category or should I bundle it with Bluetooth?
Chris, I think WiFi and Bluetooth should be combined. To have an "iPhone" and a "Wireless" forum would make far more sense than a "iPhone", "Bluetooth", and "WiFi" forum.
 

DMcGrew

New Member
Bronze
May 30, 2007
282
0
0
#9
Chris, I think WiFi and Bluetooth should be combined. To have an "iPhone" and a "Wireless" forum would make far more sense than a "iPhone", "Bluetooth", and "WiFi" forum.
I think a separate Bluetooth and a wifi section would be better. If I'm a newbie coming here and I see wireless I'm automatically thinking that's just for wifi. Other than that i agree with everything said in this thread.
 

chris

Administrator
Administrator
Jun 10, 2006
11,810
1,775
113
Long Island, NY
#10
Chris, I think WiFi and Bluetooth should be combined. To have an "iPhone" and a "Wireless" forum would make far more sense than a "iPhone", "Bluetooth", and "WiFi" forum.
Thing is.. Bluetooth is a pretty big category. You've got all types of headsets, carkits, keyboards? and car issues. WiFi, while wireless, is more specific. We could include HotSpot discussions, etc. I'd hate for WiFi to get lost in the Bluetooth crowd.

What about the Getting Started with iPhone idea?
 

erroneous

New Member
Bronze
Jun 23, 2007
107
0
0
#11
Absolutely, an entire technical venue needs to be created.

One thing for sure, more people need to simply read the very
detailed iPhone Users Guide available in .pdf format.

I'm sitting here reading it, and discovering all kinds of tricks.

Things like setting what weather locations you want,
to how to create a "bookmark" without sync...ing.

It's been posted here earlier in the day, but needs a
permanent home here somewhere. (If it's not been created yet.)


John
 
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