Genius bar told me after market charger won't charge iPhone properly

apple718

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May 27, 2009
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#1
Today i went to the genius bar because my battery was dying fast. He asked me if i am using an original Apple charger or an aftermarket charger. I told him after market and he told me that's why my battery is dying because it doesn't fully charge the iPhone.

Was this a line or is it true?
 
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Adam1389

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Nov 20, 2008
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#2
As long as its putting out the correct voltage and amps, it shouldn't matter if its aftermarket or not.
 

psylichon

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Oct 31, 2007
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#3
How "aftermarket" are we talking here? Did it have a "made for iPod" or "made for iPhone" logo on it?
 

apple718

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May 27, 2009
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#5
it has a sticker that says "for iPhone 3g"...lol
my usage times are:
Time since last full charge
usage: 0 mins
standby: 0 mins

call time

current period 1 hour 55 mins
lifetime 1 hour 55 mins

cellular network data
sent 8.4MB
received 118 MB

i have the phone currently on charge as i read these usage times to you...
should i just keep it on charge even if its full?
 

Adam1389

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#6
It won't hurt anything to keep it plugged in, the phone will cut the charge off when its full. Go as long as you can using the phone like normal and post your usage data here again. There might be a few changes you can make to save your battery life.
 

apple718

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May 27, 2009
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#7
ok so since my last reply which was like a lil over an hour ago.. since then i took it off charge i downloaded 2 games and played them both for a little here is my usage.

time since last charge 1 hr 27 min
stand by 2 hrs 7 mins

call time the same as before

cellular network data

sent 9.0MB
received 131MB

there is some battery gone already...is this normal? do you think the charger plays a role?
 

apple718

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May 27, 2009
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#8
also just a little about my settings
push data is off
fetch is on 30min
location services is off
3g is off
wifi is off
screen light it set to about 10%
 

Neo-Tech

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Oct 24, 2008
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#9
Woah! Your battery should be lasting ALOT longer if you've turned off most of the power hungry features. Try a normal charger or the USB port on your PC/Mac.
 

Adam1389

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Nov 20, 2008
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#10
With 3G on, Push on, and fetch at 15 minutes, brightness at about 1/4, I am getting about 5 hours of usage, and maybe 8 hours of standby, that gets me down around 10%
 

apple718

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May 27, 2009
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#11
so what do you guys/girls say should i buy an original Apple charger or should i go to Apple store and tell them to fix this problem.
 

apple718

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May 27, 2009
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#13
ye i did that before and its the same thing.
 

Adam1389

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#14
Same as with the aftermarket charger? Then it sounds like the charger is fine, your phone battery is in need of replacement. When you go back to the Apple store, tell them you are using an Apple charger this time ;) They won't know the difference.
 

apple718

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May 27, 2009
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#15
lol ok thanks .... he also said he was going to try and restore my factory settings but then asked about the charger...do you think i should restore the phone to factory settings?
 

Adam1389

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#16
Just tell them you have restored it, the guy I talked to kept wanting to, but I told him I did a couple times with no change, he finally checked it off his list of things to do ;) Do a good backup though before you go in
 

apple718

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May 27, 2009
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#17
ok thanks Adam i will go...and let you know how it goes.
 

apple718

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May 27, 2009
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#19
ill be going tomorrow but just to tell you the battery already has the first bar gone...and i took the phone of charge an hr ago and wrote a few text messages .