Genius bar

fezr5gtt

New Member
May 18, 2009
18
2
3
#1
Hi Guys after some advice please, I purchased an iphone 7 off Ebay was advertised as near new and immaculate condition with no scratches on, received phone and it had two deep scratches on screen, contacted ebay and seller within minutes of receiving it and the seller said i was a scammer and produced pics of the alleged phone saying there's no scratches on it and ebay have sided with the seller, I've got an appointment with the genius bar on Tuesday and a new screen will cost £136, would they tell me if it's already had a repair etc and do they replace just the screen or the phone? Regards carl
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,831
988
113
65
Florence, AL
#2
Looks like you got scammed. Had you bought the phone new, Apple may or may not have replaced the phone. But not likely in your case. If the phone is otherwise in good shape, replace the screen and enjoy your phone.