Getting back old pics

Kuu

New Member
Aug 8, 2013
2
1
1
#1
So after an aunt of mine died of cancer she had given my mother her phone in order to give to me, the phone is an iPhone 4 and when i connected it to iTunes I restored it so it would be like new. Although i don't know whether it saved the pics and any other content first, because my aunts boyfriend is now asking for some pics back of him and her together that were on this phone. I tried restoring my phone from back up, and it said it restored but nothing has come up on my phone...I really need those pictures back for both my mother and my aunts boyfriend...any way I can get them back?
 
Dec 15, 2008
5,386
340
83
28
Pensacola, FL
#2
So after an aunt of mine died of cancer she had given my mother her phone in order to give to me, the phone is an iPhone 4 and when i connected it to iTunes I restored it so it would be like new. Although i don't know whether it saved the pics and any other content first, because my aunts boyfriend is now asking for some pics back of him and her together that were on this phone. I tried restoring my phone from back up, and it said it restored but nothing has come up on my phone...I really need those pictures back for both my mother and my aunts boyfriend...any way I can get them back?
I am very sorry to hear about your aunt passing away.

As for the pictures, are they saved anywhere else like on the computer that you know of? Crazy question to ask, I know. What I am basically asking is, were they only on the iPhone?

It's possible that iTunes was not told to backup the pictures that were on the iPhone at the time.


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,507
113
Utah
#3
Only if you have a backup from prior to the original restore when you first got the phone. It sounds like the backup you just applied was from after the restore, which is why no pictures showed up.

She may have synced the phone (and pictures) to her computer before giving it to your mom. Does her boyfriend have access to that computer?
 

Kuu

New Member
Aug 8, 2013
2
1
1
#4
I tried syncing to my dads computer and managed to restore and get the pictures. Thanks for the help though I really needed these pics :)
 
Dec 15, 2008
5,386
340
83
28
Pensacola, FL
#5
I tried syncing to my dads computer and managed to restore and get the pictures. Thanks for the help though I really needed these pics :)
I'm glad to hear that you got the pictures.


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