got my iPhone replaced

Aug 28, 2007
alright so im sending my old iPhone due to issues that cannot be fixed according to Apple, the supervisor told me that i would be receiving a BRAND NEW iPhone and not a refurbished one.

i don't know what he means, will i be receiving a iPhone in a black box or a iPhone in the replacement boxes that is "new"

also. is it true that a 5K at the beginning of the serial # is a refurb phone? are those the only numbers that indicate a refurbished phone? are there other ones?

thanks a lot guys, also, how about how long does it take to receive the new phone once i send out my old one.