GPS no longer functions on iPhone 6 AT&T

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Booyow1204

Contributor
Silver
Jul 14, 2010
595
40
28
Las Vegas
#1
Not sure if it's a network issue or failure of the phone itself but for the past few weeks I have no GPS functioning on my phone. I'm on the latest software update and carrier settings. I have tried the stock Apple maps, and multiple apps and the same thing happens......locating........ If I'm using the Internet location based searches still works. Any ideas, anyone aware of a recent outage that might be the issue?
ImageUploadedByiCafe Forums1466411317.129931.jpg
ImageUploadedByiCafe Forums1466411328.958548.jpg
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
Not sure if it's a network issue or failure of the phone itself but for the past few weeks I have no GPS functioning on my phone. I'm on the latest software update and carrier settings. I have tried the stock Apple maps, and multiple apps and the same thing happens......locating........ If I'm using the Internet location based searches still works. Any ideas, anyone aware of a recent outage that might be the issue? View attachment 44246 View attachment 44247
Do you have a VPN enabled or Private Browsing? If so, disable them and retest. If not, try resetting your network settings.
 

Booyow1204

Contributor
Silver
Jul 14, 2010
595
40
28
Las Vegas
#3
So I don't have any VPN enabled and neither is private browsing. I tried resetting my network settings and the only thing it did is have my phone forget WiFi passwords and networks. GPS issue was unchanged.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#7
Disable and reenable location services and do a hard reset. If it still doesn't work, you'll need to restore. If it doesn't work after restoring and applying your backup, you'll need to restore to factory settings. If it still doesn't work after restoring to factory settings, it may be a hardware problem.
 

Booyow1204

Contributor
Silver
Jul 14, 2010
595
40
28
Las Vegas
#8
I got it resolved. Took it to the Apple Store got a replacement device and now I'm all set. I had a screen issue as well and got a replacement device. Wasn't able to try out all the options for the GPS but it ended up working out in the end.
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#9
I got it resolved. Took it to the Apple Store got a replacement device and now I'm all set. I had a screen issue as well and got a replacement device. Wasn't able to try out all the options for the GPS but it ended up working out in the end.
Was the screen issue on the same handset as the GPS issue (one device replacement solved both issues)? Or did you have the first handset (with the GPS issue) replaced, then got a replacement device which had a screen issue, then got a second replacement device with no issues?
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#10
Was the screen issue on the same handset as the GPS issue (one device replacement solved both issues)? Or did you have the first handset (with the GPS issue) replaced, then got a replacement device which had a screen issue, then got a second replacement device with no issues?
It sounds like it was the same device. Usage of the words as well and the omission of the word another led me to this conclusion. ;)